General Manager

Responsive recruiter

Benefits:

• Free Telehealth
• Bonus based on performance
• Competitive salary
• Employee discounts
• Free food & snacks
• Paid time off
• Training & development

• Lead and manage daily operations across two bakery locations in accordance with the current Operations Manual.
• Hire, train, coach, and develop team members and manage performance; deliver constructive feedback, conduct periodic reviews, and address any performance issues in a timely, effective manner
• Supervise and support Managers at each store
• Work alongside the team on the bakery floor and regularly perform hands-on tasks including baking, frosting, guest service, and cleaning
• Ensure consistent execution and regular monitoring of brand standards, health and food safety compliance, and guest experience
• Manage labor scheduling that balances excellent service with labor goals
• Prioritize the guest experience and address concerns with warmth and professionalism
• Facilitate opening and closing of the bakery, including cash drawer balancing and bank deposits
• Manage inventory par levels based on sales forecast, monitor stock level, and process weekly ordering across stores, and manage waste
• Monitor performance metrics and report weekly results to ownership
• Drive seasonal promotions and lead proactive community outreach and events while responding appropriately to external requests for donations
• Travel regularly between locations using company vehicle or reliable personal vehicle with mileage reimbursement to ensure consistent leadership presence

• 2+ years of multi-unit or general management experience (food service preferred)
• Strong leadership and team development skills
• A hands-on leadership style with a "no job is beneath me" mindset. Willingness to work hands-on in all bakery operationsMust pass and maintain Food Safety Manager Certification
• Strong communication, organization, and problem-solving skills
• Ability to operate independently and take full ownership of results
• Flexible availability, including weekends and holidays
• Excellent time management and organizational abilities
• Proven experience with hiring, scheduling, and performance management
• Valid driver's license ability to travel between locations and adapt to each store's needs
• Passion for customer service and brand excellence
• Familiarity with POS systems and basic financial reporting

• Base Salary: $52,000-$58,000 annually, based on experience
• Bonus: Performance-based incentives - potential total compensation up to $70,000
• Paid training
• Benefits:
  
  • Paid time off (PTO) Vacation+Sick: 15 days accrued annually
  • 8 Paid holidays
  • Employee discounts
  • Professional development (training, food safety certification)

• The bakery runs smoothly and profitably
• Brand standards upheld
• Staffing challenges are handled seamlessly and professionally
• Teams feel supported, trained, and accountable
• Guests consistently receive the joyful Nothing Bundt Cakes experience Sales, labor, and operational goals are consistently met