General Manager, Gallagher Nashville

Business Unit Leadership & Operational Oversight

• Serve as the senior operational leader for Gallagher Nashville, overseeing day-to-day business performance across staging, rentals, fabrication, logistics, and production support functions.
• Ensure operational excellence across project execution, inventory coordination, warehouse operations, staffing, scheduling, and delivery performance.
• Translate enterprise priorities into actionable business unit execution plans.
• Partner with leadership to define and evolve the long-term operating model for Gallagher within TAIT.

Business Integration & Organizational Alignment

• Lead integration efforts between Gallagher Nashville and broader TAIT systems, processes, and operational frameworks.
• Drive organizational clarity across reporting structures, workflows, responsibilities, and decision-making.
• Partner closely with Finance, People, Legal, GTS, Operations, and Production teams to ensure alignment and consistency. 
• Support implementation of enterprise initiatives including systems rollouts, operational process improvements, reporting structures, and cross-functional workflows.

Commercial & Financial Performance

• Own operational and financial performance for the Gallagher Nashville business unit. 
• Monitor and improve performance against revenue, margin, utilization, operational efficiency, and EBITDA targets. 
• Partner with Portable Market Leaders and commercial teams to ensure operational readiness aligns with business growth. 
• Support business development initiatives by ensuring the Nashville operation can scale effectively to support new opportunities

Operational Excellence & Scalable Systems

• Establish and reinforce operational discipline across the business unit, including:
  • Workflow consistency 
  • Inventory management 
  • Logistics coordination 
  • Staffing models 
  • Production support systems 
• Implement KPI frameworks and reporting rhythms that provide visibility into operational health and business performance. 
• Identify and remove operational friction points that impact delivery quality, speed, or efficiency. 
• Contribute to development of scalable operating models that can support future Gallagher expansion within TAIT

Cross-Functional Coordination

• Act as the primary connector between Gallagher Nashville and TAIT shared services and leadership teams. 
• Ensure alignment between commercial intent, operational capability, and delivery readiness. 
• Break down silos between touring, rentals, fabrication, operations, and project delivery teams. 
• Establish clear communication channels and predictable operating rhythms across functions.

Culture, Community & Team Leadership

• Build and foster a strong, connected business culture aligned with TAIT values while preserving the strengths of the Gallagher identity. 
• Serve as a visible, trusted leader for the Nashville team—promoting accountability, collaboration, clarity, and operational excellence. 
• Partner with People leadership on organizational planning, role clarity, succession planning, and team development. 
• Support employee engagement initiatives, office culture, onboarding, and local team connection.

Facilities, Safety & Shared Services Coordination

• Maintain oversight of facility operations, workplace experience, and shared services coordination for the Nashville operation.
• Serve as the primary liaison with Facilities, GTS, Safety, and building partners.
• Ensure compliance with operational safety standards, emergency procedures, and workplace requirements.
• Support planning and execution of facility improvements, infrastructure upgrades, and operational investments.

Strategic Planning & Growth Support

• Provide operational insight and grounded business perspective to help inform broader strategy and Gallagher growth planning.
• Support evaluation of adjacent opportunities, market expansion, and operational scaling initiatives.
• Help shape repeatable frameworks for future Gallagher operating models across additional regions or business units.

Education:

• Bachelor’s degree required in Business Administration, Management, Engineering, Operations, Finance, Project Management, Organizational Leadership, or a related field.
  

Experience

• 15+ years of progressive leadership experience in live events, staging, production operations, rentals, fabrication, touring infrastructure, or related operational environments. 
• Demonstrated success leading complex operational teams and multi-functional business environments. 
• Experience managing operational performance, financial targets, and organizational change. 
• Strong understanding of live event production workflows, logistics, staffing, and operational planning. 
• Experience in post-acquisition integration or organizational transformation environments, preferred.

Leadership & Competencies

• Strong operational leadership with ability to create structure, clarity, and accountability across complex teams. 
• Commercially aware with understanding of how operational decisions impact margin, scalability, and client delivery. 
• Highly collaborative leadership style with strong emotional intelligence and communication skills. 
• Comfortable navigating ambiguity, organizational evolution, and fast-moving operational environments. 
• Skilled at balancing strategic planning with hands-on operational execution. 
• Strong cross-functional collaborator able to align teams with different priorities and working styles. 
• Calm, grounded leader who builds trust and stability during periods of change and growth.

TAIT Benefits