General Manager - Embassy Suites by Hilton Los Angeles Downey

Exceptional Hospitality Starts with You

About the Opportunity:

Embassy Suites by Hilton Los Angeles Downey is seeking an accomplished and strategic General Manager to lead all aspects of hotel operations and drive exceptional guest experiences. This is an outstanding opportunity for a hospitality leader who is passionate about team development, operational excellence, revenue growth, and community engagement. The General Manager will oversee a talented team, foster a culture of service and accountability, and ensure the property consistently delivers to Hilton's brand standards. The ideal candidate is a strategic thinker and hands-on leader with a proven track record of achieving financial goals while creating memorable experiences for guests, team members, and ownership alike.

About the Property:

Embassy Suites by Hilton Los Angeles Downey is a premier all-suite hotel located in the heart of Downey, California, offering convenient access to downtown Los Angeles, major business hubs, and Southern California attractions. The hotel features spacious two-room suites, a complimentary breakfast, evening reception, flexible meeting and event space, a full-service restaurant and bar, and extensive guest amenities. Known for its welcoming atmosphere and commitment to hospitality, the property serves a diverse mix of business, leisure, and group travelers. As part of the globally recognized Hilton portfolio, the hotel combines trusted brand standards with a strong local presence in the community.

For more information about this property, click HERE.

What are we looking for?

Basic Qualifications:

• Open to a first time General Manager - must have a minimum of 2 years Hotel Manager OR 5 years Executive Committee experience
• Experience managing a property with $10M or greater in revenue
• Ability to build and maintain successful ownership relationships and partnerships
• Experience in cultivating and promoting a supportive and inclusive workplace environment where every team member feels valued and heard
• Showcase innovative thinking in operations, revenue management, and sales & marketing

Preferred Qualifications:

• Local market experience
• Hilton brand experience

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

As General Manager, your responsibilities will also include:

• Managing and optimizing hotel operations: You will lead the hotel with strategic oversight of all departments - ensuring alignment with Hilton brand standards. Through effective budgeting, forecasting, and service delivery, you'll drive operational excellence and a seamless guest experience. By identifying inefficiencies and leveraging guest feedback, you'll implement targeted improvements that enhance workflow, reduce waste, and elevate service. Your focus on continuous improvement, coaching, and innovation will strengthen team performance and consistently exceed guest expectations.
• Managing commercial financial performance: You'll take full ownership of the property's financial performance, including sales, revenue and finance that will lead to growth, cost control, and profitability. This means setting and achieving targets for key performance indicators like GOP and RevPAR, while maintaining strong financial discipline. You''ll also collaborate closely with the hotel's commercial team and lead budgeting, forecasting, and strategic planning processes to ensure sustained financial health and business agility.
• Communicating with key stakeholders: As the primary point of contact for hotel owners and Hilton's corporate leadership, you will be responsible for maintaining alignment on business goals, operational strategies, and performance expectations. You will deliver regular updates, collaborate on long-term planning, and act as a trusted advisor, ensuring transparency and partnership at every level.
• Leading and developing on-property teams: You will cultivate a high-performing, people-first culture by recruiting top talent, championing diversity and inclusion, and supporting the professional development of every team member. Through performance management, coaching, and recognition programs, you''ll inspire engagement, accountability, and continuous growth. Your leadership will empower teams to deliver outstanding service while growing their own careers at Hilton.

As General Manager, your responsibilities will also include:

• Managing and optimizing hotel operations: You will lead the hotel with strategic oversight of all departments - ensuring alignment with Hilton brand standards. Through effective budgeting, forecasting, and service delivery, you'll drive operational excellence and a seamless guest experience. By identifying inefficiencies and leveraging guest feedback, you'll implement targeted improvements that enhance workflow, reduce waste, and elevate service. Your focus on continuous improvement, coaching, and innovation will strengthen team performance and consistently exceed guest expectations.
• Managing commercial financial performance: You'll take full ownership of the property's financial performance, including sales, revenue and finance that will lead to growth, cost control, and profitability. This means setting and achieving targets for key performance indicators like GOP and RevPAR, while maintaining strong financial discipline. You''ll also collaborate closely with the hotel's commercial team and lead budgeting, forecasting, and strategic planning processes to ensure sustained financial health and business agility.
• Communicating with key stakeholders: As the primary point of contact for hotel owners and Hilton's corporate leadership, you will be responsible for maintaining alignment on business goals, operational strategies, and performance expectations. You will deliver regular updates, collaborate on long-term planning, and act as a trusted advisor, ensuring transparency and partnership at every level.
• Leading and developing on-property teams: You will cultivate a high-performing, people-first culture by recruiting top talent, championing diversity and inclusion, and supporting the professional development of every team member. Through performance management, coaching, and recognition programs, you''ll inspire engagement, accountability, and continuous growth. Your leadership will empower teams to deliver outstanding service while growing their own careers at Hilton.