General Manager - CAT Compact

Description

Essential Functions

• Model, promote, reinforce, and reward the use of CAT Compact’s Values Based Leadership (VBL) tools, models, and processes to ensure that they are effectively and consistently put into action
• Drive customer-centric strategies that strengthen value creation, deepen relationships, and support long-term business growth.
• Develop, promote, implement, and monitor a long-term collaborative strategic plan for the CAT Compact Location’s to grow and satisfy the needs of all stakeholder groups
• Create and manage CAT Compact’s core operational processes in Sales, Rental, Parts, and Services delivery
• Hire, train, develop, evaluate, and manage the human resources of CAT Compact to consistently exceed productivity targets, demonstrate teamwork, and deliver Legendary Customer Service
• Evaluate, Allocate and Control the capital resources (e.g., facilities, product inventories) of CAT Compact to optimize Return On Net assets
• Responsible for P&L for the CAT Compact location(s)
• Analyze and control expenditures to meet short- and long-term company objectives in conformance with budgetary requirements
• Work safely always and adhere to all applicable safety policies; complying with all company policies, procedures, and standards
• Performs other duties as required

Knowledge, Skills, and Abilities

• Strong technical aptitude and application knowledge of technology equipment and their operation
• Working knowledge of construction estimating and modeling techniques and processes
• Demonstrated knowledge of dealership operations including Sales, Rental, Parts, and Services delivery
• Advanced computer skills to include Excel, Word, PowerPoint, Sales Force, and Microsoft Dynamics
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources
• Strong strategic planning and tactical execution skills, including critical thinking skills to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Demonstrated passion for personal and team development leading to successful outcomes for internal and external customers
• Excellent oral and written communication skills and ability to present formally before both small and large groups
• Excellent interpersonal and customer service skills
• Strong data analytical skills
• Excellent self-management, and organizational skills
• Ability to work with all levels of personnel within the organization and customer operations
• Ability to read, analyze, and interpret construction site plans, professional journals, technical procedures, technical manuals, software specifications hardware principals of operations, and systems software operations
• Ability to understand the implications of new information for both current and future problem-solving and decision-making
• Knowledge and experience with economic and accounting principles and practices, including invoicing, credit management, the financial markets, banking and the analysis and reporting of financial data
• Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately
• Ability to work independently and effectively within a team in a fast-paced, high-volume environment with emphasis on accuracy, timeliness, and achievement of goals
• Strong listening and questioning skills to effectively understand verbal and non-verbal communication; Ability to listen to and understand information and ideas presented through spoken words and sentences as well as the unsaid messages of others

Requirements

• Bachelor’s degree in Business Management, Civil Engineering, Construction Management, or related field preferred
• An understanding of contractor and dealership operations required
• Minimum of eight years of work-related skill, knowledge, or experience required

• Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

• Travel may be expected for this position
• Valid driver’s license required

• To perform this job successfully, an individual must be able to perform each job duty and responsibility satisfactorily; Reasonable accommodations may be made to enable individuals with disabilities to perform job duties and responsibilities
• This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.
• This role frequently communicates with others, must be able to exchange accurate information in these situations
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

• Working conditions are primarily indoors in a professional office environment
• Also works outdoors with possible exposure to temperature variations, damp/wet surfaces, hazardous materials, flammable liquids, high noise areas, dust, and unfavorable fumes and vapors
• Frequently works at fast pace with unscheduled interruptions