General Manager

Compass Group USA

Boston, MA

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JOB DETAILS

SALARY

$135,000–$145,000 Per Year

SKILLS

Accounting Close, Administrative Management, Budgeting, Calendar Management, Communication Skills, Computer Skills, Corporate Communications, Customer Relations, Disability Insurance, Diversity, Employee Assistance Plan, Federal Laws and Regulations, Flexible Spending Accounts, Forecasting, Hospitality and Tourism, Insurance, Interpersonal Skills, Leadership, Life Insurance, Maintenance Services, Mentoring, Nonprofit, Operational Improvement, Operations Management, Operations Planning, People Management, Performance Management, Preventative Maintenance, Product Control, Productivity Management, Quality Metrics, Restaurant, Retail, Retirement Plan, Safety Standards, Sales, Sanitation, Service Delivery, Sports, State Laws and Regulations, Time Management

LOCATION

Boston, MA

POSTED

Today

Salary: $135,000-145,000

Other Forms of Compensation: Bonus-Eligible

Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our everyday. An environment where you can be your authentic self.

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

As a General Manager at John B. Hynes Memorial Veterans Convention & Exhibition Center, you are responsible for maintaining a balance between floor supervision, administration, team member training and mentoring, and hosting/communicating with groups. Strive to exceed guest expectations while executing "The Levy Difference".

Operations

Executes all menu requirements and fulfills all guest-specific service requests
Ensures all function setups and breakdowns are executed correctly, efficiently and expeditiously
Holds team accountable to steps of service to deliver great guest service
Ensure team members have the tools necessary to complete their jobs
Ensures show quality standards are maintained at all times
Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy Restaurants team members
Regularly obtains feedback from clients and guests to improve operations
Support and communicates Company initiatives
Respond and assist in any departmental guest service issues
Acts as a liaison with team, including partner's operational team, Levy Restaurants team and other areas as needed to ensure efficient operational performance
Ensures proper execution of preventive maintenance schedule as set forth by Director of Operations

Controls

Employs good safety and sanitation practices
Practices proper product control and handling of all inventory and equipment
Achieves daily sales and assigned cost goals
Achieves assigned budget goals
Provides operational planning to ensure adequate products and equipment are ordered for anticipated business levels
Practices proper product control and handling of all inventory and equipment
Follows and enforces responsible alcohol service policies
Executes required daily reporting in a timely manner
Ensures required department reports are completed and information is compiled at month end closing
Ensures team members adhere to Levy Restaurants Company guidelines as stated in team member training manual and employee handbook
Forecasts and adequately schedules team members to meet operational needs and desired targets
Ensures consumption reports are accurate and timely for each event
Ensures that all security, safety and sanitation standards are achieved

Team

Uses all performance management tools to provide guidance and feedback to team
Promotes a cooperative work climate, maximizing productivity and morale
Conducts regular scheduled meetings to ensure lines of communication are open between management and team members
Interviews, hires, trains and develops team members according to Levy Restaurants guidelines
Displays a positive attitude towards team members
Mentors department managers to develop their skills and leadership abilities

Job Requirements

5+ leadership experience in Hospitality or Retail
Bachelor's Degree in Hospitality Management is preferred
High level of computer literacy
Understanding of financial concepts
Passion for hospitality, food, and retail
Excellent interpersonal and stakeholder management skills

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Employee Assistance Program
Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable acccommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsiblities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.

General Manager

Compass Group USA

Boston, MA

About the Company

Compass Group USA

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