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General Manager

Juliet Italian Kitchen

AUSTIN, TX

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JOB DETAILS
SKILLS
Communication Skills, Computer Skills, Cost Control, Cost Forecasting, Customer Service Management, Customer Support/Service, Employee Terminations, Event Management, Financial Management, Food Quality, Health Insurance, Hospitality and Tourism, Interpersonal Skills, Inventory Management, Leadership, Marketing, Marketing Strategy, Menu Development, People Management, Performance Reviews, Problem Solving Skills, Productivity Management, Quality Management, Restaurant, Sales, Service Delivery, Staff Training, Team Player, Time Management, Waitressing
LOCATION
AUSTIN, TX
POSTED
30+ days ago
Benefits:
  • Health insurance
  • Employee discounts
  • Paid time off

Job Description:

Juliet is seeking dynamic experienced and passionate Restaurant General Managers to join our team.
As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience
To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.
You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.


JOB DUTIES:


  • Manage and oversee the entire restaurant operation
  • Deliver exceptional guest services 
  • Ensuring guest satisfaction
  • Work with our marketing team to execute on the restaurant marketing strategy
  • Manage restaurant’s tech stack.
  • Respond efficiently to customer questions and complaints
  • Organize and supervise shifts
  • Manage and lead staff
  • Develop hourly and salary staff
  • Hire new employees
  • Terminate employees when necessary
  • Training and evaluate staff performance
  • Manage cost, forecast requirements, and maintain inventory
  • Manage restaurant supplies including smallwares
  • Control costs and minimize waste
  • Create and nurture a positive working environment 
  • Implement innovative strategies to improve productivity, sales, and food quality.
JOB REQUIREMENTS:


  • Ideally, 5+ years of experience as a Restaurant General Manager or similar role
  • Ideally, 5+ years of experience customer service management
  • Extensive food and wine knowledge
  • Computer literacy
  • Familiarity with restaurant management software
  • Experience in event planning
  • Strong leadership, motivational and people skills
  • Good financial management skills
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skill 


Complete our short application today!

About the Company

J

Juliet Italian Kitchen

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