General Manager 4 - Food Services

Lead With Purpose at Sodexo Healthcare 

At Sodexo, your leadership empowers teams to make a meaningful impact every single day.

Help shape an exceptional patient experience as a General Manager of Food Service at Fisher‑Titus Medical Center.

Sign‑on bonus available for qualified external hires

As the General Manager of Food Service, you’ll lead a talented team of 3 managers, 4 dietitians, and up to 30 frontline staff, guiding operations that directly support patient well‑being and community health.

Fisher‑Titus Medical Center is located in Norwalk, Ohio, and is a 99‑bed nonprofit rural hospital providing a wide range of inpatient and outpatient services. It’s a community‑focused environment where your leadership truly matters.

• create and deliver innovative and enriching cafe experiences for patients, family and staff daily
• have oversight of day-to-day operations

• collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience
• perform tray assessments to ensure food quality and presentation and tray accuracy

• deliver high quality food service

• manages cash handling protocols & control procedures according to Sodexo policies

• mentor, develop, and retain frontline staff
• develop and maintain client and customer relationships

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• have a background in food service or culinary management
• proven ability to mentor, train, and coach frontline employees 
• can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
• prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
• have exceptional organization, attention to detail, and a self-starter mindset

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years