Catering Services, Communication Skills, Computer Skills, Customer Experience, Customer Satisfaction, Customer Support/Service, Establish Priorities, Exceeded Sales Goal, Facilities Management, Food Presentation, Food Quality, Food Services, Leadership, Multitasking, Operations, Patient Care, People Management, Regulations, Team Player, Tuition Reimbursement
LOCATION
GALVESTON, Texas
POSTED
13 days ago
Role Overview:
Sodexo is seeking a General Manager 2 at UTMB in Galveston, TX. As the General Manager, you will be responsible for managing the daily food operations prioritizing patient satisfaction. The successful candidate will ensure food quality, daily patient meal rounds, and demonstrate professional communication skills with a passion for creating a positive customer experience.
What You'll Do:
evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;
perform tray assessments to ensure food quality and presentation and tray accuracy; and
exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits.
What We Offer:
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring:
has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC) and is proficient in computer skills and report management experience.
Who We Are:
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements:
Minimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years
About the Company
S
Sodexo
Worldwide Leader in Food and Facilities Management for Over 50 Years
Sodexo was founded in 1966 by Pierre Bellon in Marseilles France and is still majority family owned today. For over 50 years, we have partnered with some of the world’s biggest companies, backed by employees in countries across the globe.
Everything we do is about improving people’s daily lives. We believe healthy school meals make kids do better. That relaxed patients recover faster. And organizations with engaged employees perform better. With our unique wide range of integrated services, this is what our On-site, Benefits and Rewards and Personal Home services do every day.