General Manager 1 - Multi-Service

Role Overview

Sodexo is seeking a General Manager 1 - Multi-Service for Holy Family Manor located in Bethlehem, Pennsylvania.  Holy Family Manor embraces a model of care that provides residents with a more home-like environment and treats residents like family. The General Manager of MultiService will oversee dining operations, housekeeping and laundry operations at this 240 resident senior living facility.  Will report to the District Manager and manage 3 managers with a Sodexo hourly staff of approximately 45 employees. 

What You'll Do

• evaluate and develop service levels for the overall resident meal service and housekeeping program targeted to exceed resident and customer satisfaction;
• collaborate with clinical, food service and interdisciplinary teams to enhance the resident experience;
• ensure food quality and presentation;
• provide a clean and safe environment for residents, visitors and staff;
• exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and
• perform management functions that include employee development.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• passion for our residents and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
• a dietary manager certification (CDM) or are CDM eligible; or must complete within one year;
• prior food service management skills at General Manager/Director level, preferably in health care food service environment; and
• prior environmental services experience is helpful;
• a strong financial acumen and budget management experience; and
• excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience – 5 yearsMinimum Functional Experience – 5 years