The Senior Claims Representative or Consultant manages complex general liability claims, ensuring excellent customer service and effective resolution through investigation, reserving, and strategy implementation.
They handle cases including premise, product, operations, and employment liability, collaborating with legal teams and vendors.
Responsibilities include assessing claims, developing coverage expertise, identifying recovery opportunities, and managing vendor relationships.
They apply legal and regulatory knowledge, negotiate claims, and contribute to loss cost management.
The role emphasizes teamwork, diversity, and relationship-building.
Qualifications include 2+ years of relevant experience, strong communication, technical skills, and licensing requirements. Compensation varies based on experience, with roles classified as Senior Representative or Consultant, and offers remote or hybrid work arrangements.