The Georgia Department of Labor (GDOL) is undertaking a large-scale initiative to transform the State's Unemployment Insurance (UI) systems and seeks an experienced Program Manager to lead day-to-day program coordination and delivery oversight.
*Local Metro Atlanta Candidates*
*REQUIRED Certifications MUST be ACTIVE.
**Candidate's resume MUST reflect ALL the REQUIRED skills in their jobs performances**
The Georgia Department of Labor (GDOL) is undertaking the UI Inspire modernization program, a large-scale initiative to transform the State's Unemployment Insurance (UI) systems for Benefits, Tax, and Appeals operations. The modernization effort is intended to improve citizen service delivery, operational efficiency, system security, and program integrity while enabling scalable, cloud-enabled digital services for claimants, employers, and agency staff.
This role will coordinate technical and operational readiness activities across multiple workstreams, including system development, testing, data migration, federal certification readiness, business scenario validation, and organizational change management. The Program Manager will also support executive decision-making by monitoring project risks, managing dependencies, and ensuring adherence to governance processes established for the modernization program.
Program and Project Management
Lead planning, execution, and monitoring of the UI Inspire modernization project, ensuring alignment with GDOL strategic modernization goals. Solve complex problems and drive action across the organization.
Coordinate activities across Benefits, Tax, and Appeals modernization workstreams and associated vendor delivery teams.
Develop and maintain integrated program schedules, milestone tracking, and risk mitigation strategies aligned with the planned September 2026 go-live timeline.
Track delivery of critical implementation milestones including system testing, user acceptance testing, data migration validation, security testing, and production readiness.
Manage dependencies between vendor deliverables, agency readiness activities, and federal certification requirements.
Track and report on project budget.
Federal Readiness and Compliance Management
Coordinate GDOL readiness activities required under federal unemployment insurance modernization guidance, including UIPL 11-18 Change 2 readiness expectations.
Ensure completion of key readiness artifacts including:
End-to-end validation of critical UI business scenarios
Data reconciliation accuracy validation
External partner interface certification
Load and performance testing results
Operational readiness documentation and staff training validation.
Support preparation of readiness documentation required for federal certification prior to go-live.
Implementation Readiness and Deployment Planning
Coordinate planning for implementation readiness activities including:
Data migration verification and validation
User acceptance testing cycles
Security, accessibility, and performance testing
Production environment readiness
Go-live dry runs and rollback procedures.
Support development of Go/No-Go decision criteria, cutover planning, and post-go-live stabilization activities.
Required Qualifications
Bachelor's degree in information systems, public administration, business administration, computer science, or related field.
10+ years of experience managing large-scale IT modernization or enterprise system implementation projects.
Demonstrated experience managing government technology modernization initiatives, preferably in unemployment insurance, workforce systems, or human services.
Experience working with multi-vendor delivery environments and state technology governance frameworks.
Strong knowledge of Agile, hybrid, or iterative software delivery methodologies.
Experience coordinating development, system testing, data migration, and implementation readiness activities.
Experience supporting state unemployment insurance system modernization programs.
Familiarity with federal certification processes and readiness expectations for UI systems.
Experience managing cloud-based or enterprise platform implementations.
Experience working with public sector program governance and executive oversight structures.
PMP, PMI-ACP, or similar project management certification.
PgMP certification.
Work Environment
Required/Desired Skills | Skill | Required /Desired | Amount | Consultant Experience |
|---|
| Bachelor's degree in information systems, public administration, business administration, computer science, or related field | Required | 0 | |
| Experience managing large-scale IT modernization or enterprise system implementation projects. | Required | 10 | Years |
| Demonstrated experience managing government IT modernization initiatives, preferably in unemployment insurance, workforce systems, or human services. | Required | 0 | |
| Experience working with multi-vendor delivery environments and state technology governance frameworks. | Required | 10 | Years |
| Strong knowledge of Agile, hybrid, or iterative software delivery methodologies. | Required | 0 | |
| Experience coordinating development, system testing, data migration, and implementation readiness activities. | Required | 10 | Years |
| Large-scale IT modernization program management | Required | 0 | |
| System Implementation vendor management | Required | 0 | |
| Vendor and stakeholder coordination | Required | 0 | |
| Risk and issue management | Required | 0 | |
| Executive communication and reporting | Required | 0 | |
| Implementation planning and operational readiness | Required | 0 | |
| Cross-functional team leadership | Required | 0 | |
| Experience supporting state unemployment insurance system modernization programs. | Highly desired | 0 | |
| Familiarity with federal certification processes and readiness expectations for UI systems. | Highly desired | 0 | |
| Experience managing cloud-based or enterprise platform implementations. | Required | 0 | |
| Experience working with public sector program governance and executive oversight structures. | Highly desired | 0 | |
| Project Management Professional (PMP), PMI-ACP, or similar project management certification. (MUST UPLOAD ACTIVE CERTIFICATION) | Required | 0 | |
| Program Management Professional (PgMP) (MUST UPLOAD ACTIVE CERTIFICATION) | Required | 0 | |
Questions | No. | Question |
|---|
| Question1 | Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement? |
| Question2 | What is your candidate&# ;s email address? |
| Question3 | If selected for engagement, your candidate&# ;s hourly Pay must be at least NA? Your candidate can be paid more; however, the hourly SRP cannot exceed NA? Do you agree to these requirements? |
| Question5 | This assignment is contingent upon customer renewal and availability of adequate funding. Do you agree to this requirement? |
| Question6 | If selected for engagement, your candidate will be expected to start no later than 2 weeks (10 business days) after the client&# ;s selection date? Do you agree to this requirement? |
| Question7 | Does the candidate have a Project Management Professional (PMP) & Program Management Professional (PgMP)? |
| Question8 | Is the candidate local to Metro Atlanta? |