Gas Station & Convenience Store Assistant Manager

ilani Casino Resort

JOB DETAILS
SKILLS
Background Investigation, Communication Skills, Corporate Policies, Customer Relations, Customer Support/Service, Detail Oriented, Disciplinary Action, English Language, Human Resources, Interpersonal Skills, Leadership, Lift/Move 50 Pounds, Multitasking, Organizational Culture, Presentation/Verbal Skills, Reconciliation, Record Keeping, Regulations, Retail, Retail Management, Safety Process, Safety/Work Safety, Store Opening, Writing Skills
POSTED
29 days ago

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Pledge for Success: 

We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests.  Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:

The Assistant Store Manager is primarily responsible for the overall support of Store Manager duties, including inventory, ordering, scheduling and oversight of frontline team members. Our store is open 24/7 and our store managers are expected to be able to work a flexible schedule including days, evenings, weekends, and holidays.

Primary Duties and Responsibilities:

  • Promotes superior guest service

  • Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.

  • Provide managerial support in the areas of inventory, ordering, scheduling and oversight of team member day-to-day activities

  • Player Point Management

  • Create and submit daily store reports

  • Reconcile and prepare bank deposits

  • Maintain maintenance records and reporting any issues to maintenance department.

  • Assist with planning and preparing employee work schedules

  • Control cash handling

  • Control merchandise and fuel inventories

  • Evaluate, counsel, and discipline employees as needed in partnership with Human Resources.

  • Maintain safety procedures

  • Maintain a sharp focus on delivering excellent customer service and addressing customer concerns.

  • Comply with all laws, rules, regulations, and company policies

  • Maintain site appearance standards

  • Maintains confidentiality of sensitive information

  • Performs other duties as assigned

Minimum Qualifications:

  • High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD)

  • 2 years supervisory experience in a high-volume retail/food store environment

  • Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.

  • Must be able to understand and consistently deliver brand standards

  • Strong cash handling and reconciliation experience

  • Must possess effective oral and written skills and be able to communicate clearly in English

  • Must have intermediate computer knowledge

  • Must be customer focused and possess strong leadership skills 

  • Must be able to multi-task and thrive in a fast-paced and dynamic retail environment

  • Must possess strong communication and decision-making skills

  • Must be able to safely lift 50 lbs

  • Must be able to stand for extended periods of time

  • Must be able to work in inclement weather conditions

  • Must be able to pass a background check

  • Must be willing to work in a smoking environment.

  • Must be willing to adhere to company health and safety measures.

Preferred Qualifications:

  • Previous casino Gas Station and Convenience Store supervisory/managerial experience

Work Shift:

Knock, knock. Hear that sound? That's opportunity!

About the Company

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ilani Casino Resort