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Gainsight Administrator

Pyramid Consulting, Inc

Santa Clara, CA(remote)

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JOB DETAILS
SALARY
$48–$50 Per Hour
SKILLS
Administrative Skills, Analysis Skills, Artificial Intelligence (AI), Automation, Business Analysis, Business Model, Business Skills, Communication Skills, Consulting, Cross-Functional, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Data Analysis, Data Structures, Detail Oriented, Employee Benefits, Information Technology & Information Systems, Leadership, Operational Audit, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Reporting Dashboards, Requirements Management, Risk, Salesforce.com, Short Messaging Service (SMS), Software as a Service (SaaS), System Integration (SI), Systems Administration/Management, User Interface/Experience (UI/UX), Writing Skills
LOCATION
Santa Clara, CA(remote)
POSTED
10 days ago
Immediate need for a talented Gainsight Administrator. This is a 06 Months Contract opportunity with long-term potential and is located in US (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-17152

Pay Range: $48 - $50/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience:
  • 2 years of experience as a Gainsight Administrator.
  • Hands-on experience with Gainsight (administrator or advanced end-user experience).
  • Experience working with Salesforce or similar CRM systems, including understanding core data structures.
  • Ability to translate business requirements into technical system configurations and workflows.
  • Understanding of Customer Success principles, including health scoring, churn risk, renewals, and lifecycle management.
  • Strong analytical thinking, attention to detail, and problem-solving skills.
  • Experience working cross-functionally and managing projects independently.
  • Excellent written and verbal communication skills.
  • 2–5 years of experience in Customer Success Operations, business analysis, or a related field.
  • CRM administration experience or certification.
  • Experience supporting SaaS or subscription-based business models.
  • Experience designing or refining customer health scoring frameworks.
  • Experience in reporting, dashboards, or data analysis.
  • Exposure to system integrations and automation tools.
  • Experience interacting with senior leadership or presenting operational insights.
Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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About the Company

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Pyramid Consulting, Inc