Future Opening: Medical Assistant

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off

Make an impact-front desk to triage At American Family Care our Medical Assistants are the heartbeat of the clinic - blending clinical skill, patient service, and front-desk insurance verification expertise to keep our centers running smoothly. Whether youre triaging a patient, drawing blood, or ensuring accurate insurance eligibility, youll play a key role in delivering care and ensuring our services are paid correctly.

If you thrive in a fast-paced urgent care or medical office setting, adapt quickly, and pride yourself on both accuracy and compassion, we want you here.

What youll do

• Clinical Care: Greet and triage patients, collect vital signs and histories, perform venipuncture, and CLIA-waived point-of-care testing (COVID, flu, strep, glucose, A1C, UA, etc.). Assist with minor procedures, wound care, EKGs, and nebulizer therapy.
• Insurance Verification & Front Desk: Register patients, verify insurance eligibility, determine financial responsibility, collect co-pays, reconcile payment logs, and maintain EMR accuracy.
• Patient Service: Educate patients on both clinical procedures and financial expectations, provide clear discharge instructions, and de-escalate concerns with empathy and professionalism.
• Team & Compliance: Participate in daily huddles, maintain compliance logs (crash cart, fridge temps, etc.), and support infection-control and HIPAA standards.

What Were Looking For

• Completion of an accredited Medical Assistant program.
• Active national MA certification (CMA, RMA, CCMA) or equivalent at hire.
• At least 1 year of experience with insurance verification and patient registration required.
• Current Basic Life Support (BLS) certification or ability to obtain before starting.
• Urgent care or emergency room experience highly valued.
• EMR proficiency (Experity preferred); comfort with payer portals (e.g., Waystar).
• Proven venipuncture and specimen collection skills.

Additional requirements

• Must successfully pass a drug screen and criminal background check as a condition of employment.
• Full availability including ability to work evenings, weekends, and float to nearby centers as needed.

Why Youll Love Working Here

• Competitive pay and benefits package.
• Opportunities for professional growth and cross-training.
• Collaborative, supportive, patient-first team culture.
• Make an impact by delivering The Right Care. Right Now.

Work environment Fast-paced urgent care with frequent role-switching, prolonged standing, walking, routine exposure to blood and body fluids, strict PPE adherence, occasional lifting up to 25-30 lbs, weekend/evening shifts, and float coverage as needed.

Compensation 17.50 - 20.50 per hour

American Family Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

AFC is committed to pay equity and transparency. The expected pay range for this role is $17.50 - $20.50 per hour. Final compensation offers will be determined based on a combination of factors including experience, certifications, education, and geographic location. In addition to base pay, AFC offers a competitive benefits package and advancement opportunities (varies by full-time/PRN/part-time status).

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

PS: Its All About You American Family Care has pioneered the concept of convenient patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nations leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFCs stated mission is to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients in an economical manner at times and locations convenient to the patient.

If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.

Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner.

Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401k, and more.

We are an Equal Opportunity Employer.