Furniture Installation Supervisor

Why Choose Suddath to "Move" your Career to the Next Level?

At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

What We Offer!

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development
• For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.

General position summary:

The Furniture Installation Supervisor oversees the crew and move process specified in a commercial job scope of work. The supervisor acts as the point of contact with the client, directs the order and assignment of work duties, and coordinates with the company sales and operations staff.

Essential Duties & Responsibilities:

• Supervise O&I staff on job sites as directed.
• Assist with the dispatch of commercial crews.
• Works with dispatch and operations to develop a schedule based upon workload.
• Act as liaison between Suddath's crew and commercial customers
• Supervise, document, and communicate job changes to appropriate parties.
• Perform on-site customer demonstrations and coaching.
• Set up labeling and placard systems for commercial relocations.
• Serve as on-site project supervisor.
• Perform Quality Control (QC) visits; set and monitor work performance standards.
• Follow IOMI training methods and guidelines.
• Perform pre-move and post-move walk-throughs for commercial projects.
• Work with warehouse staff to ensure accurate inventory when removing or adding to customer inventory.
• Work to ensure accurate equipment and material counts.
• Act as liaison between sales, operations, and crews.

Job Skills Required:

• Experience working in a computerized inventory management system.
• Strong work ethic and ability to multitask.
• Good oral and written communication skills.
• Strong organizational skills and attention to detail.
• Excellent people skills; ability to work with both internal and external customers.
• High energy and enthusiasm, with a strong desire for self-improvement and advancement.
• Forklift certified; driver qualified preferred but not required.
• Ability to work nights and weekends.

Supervisory Responsibilities:

Provides day-to-day direction to crews on job sites; does not have direct responsibility for performance reviews, compensation decisions, or other formal people-management activities.

Other Duties & Responsibilities:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education & Experience:

High school or G.E.D. degree; five to seven years' related experience and/or training in office moving and furniture planning; or an equivalent combination of education and experience.

• 2-5 years' experience as a supervisor; commercial furniture installation/facilities experience preferred.

Language Skills:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports.
• Ability to speak effectively before groups of customers or employees of the organization.
• Excellent written and verbal communication skills.

Mathematical Skills:

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Operations:

• To perform this job successfully, an individual should have strong knowledge of Microsoft Office Suite, and the ability to learn and effectively use software applications such as move management, accounting/billing, HRIS (Human Resources Information System), timekeeping and other applications used in the performance of job duties.

Planning/Organization:

• Ability to prioritize and re-prioritize as situations and needs change throughout the workday
• Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work

Certificates/Licenses/Registrations:

• None required.

Working Conditions:

• Cubicle working environment
• Noise level in the work environment is usually moderate

Physical/Environmental Demands:

Activity:

• Stand - Under 1/3 Time
• Walk - Under 1/3 Time
• Sit - Over 2/3 Time
• Use hands to finger, handle, or feel - Over 2/3 Time
• Reach with hands and arms - 1/3 to 2/3 Time
• Climb or balance - None
• Stoop, kneel, crouch or crawl - Under 1/3 Time
• Talk or hear - over 1/3 to 2/3 time
• Taste or smell - None
• Other - None

Physical Activity Level:

• The employee must occasionally lift and/or move up to 10 pounds.
• While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
• The employee is occasionally required to reach with hands and arms.

Manual Dexterity:

• Manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials.

Special Vision Requirements:

• Specific vision abilities required by this job include close vision and ability to adjust focus.

The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.

The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.