Administrative Skills, Aftercare, Computer Skills, Customer Support/Service, Documentation, High School Diploma, Inventory Management, Legal Documents, Logistics, Maintain Compliance, Problem Solving Skills, Regulatory Compliance, Willing to Travel
The Funeral Service Associate provides compassionate customer service to client families during their time of loss, assisting with funeral arrangements, ceremonies, and final disposition of remains.
- They learn to coordinate funeral and memorial services, handle legal documents, and ensure compliance with regulations.
- Responsibilities include caring for the deceased respectfully, assisting with service logistics, and delivering personal keepsakes.
- They support families through aftercare, share pre-need referrals, and perform office duties such as documentation and inventory management.
- Minimum requirements include a high school diploma or equivalent, ongoing mortuary science education, and relevant experience.
- Skills needed are compassion, communication, problem-solving, and computer literacy.
- The role involves outdoor and indoor work, physical activity, and flexible hours, including travel up to 25%.
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Service Corporation International
We're more than North America's largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one's life.
10,000 employees or more
Health Care and Social Assistance