Our associates celebrate lives. We celebrate our associates. JOB RESPONSIBILITIES • Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures • Learns to negotiate and create acceptable funeral contracts • Handles contracts, legal documents, and collection of monies or insurance in accordance with company policies. • Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services. • Confirms authorization to proceed with the service arrangements • Verifies identification of the deceased and authorization for embalming • Learns how to arrange for the interment or cremation of human remains • Adheres to all company and regulatory requirements • Cares for the deceased in a respectful manner while performing a variety of tasks which may include: • Removals and transfers • Lifting of deceased human remains • Dressing and casketing • Coordinating and assisting with funeral service and visitation • Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families • Setting of chairs and the removal, proper care and storage of these items • Assists with funeral services by: • Coordinating the parking of cars • Ushering • Driving funeral vehicles • Assisting at chapel and church services • Assisting at the cemetery • Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families • Setting up chairs and the removing, properly caring for and storing of these items • Participating at special functions • Provides aftercare in absence of Family Service Counselor. Aftercare includes delivery of: • Documentation • Stationery • Information on insurance, health benefits and pension • Pre-arrangements for next of kin • Ensures potential pre-need referrals are shared with Family Service Counselors • Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry • Assists with general office duties such as preparing reports as needed • Assists with the maintenance of vehicles, the facility and property • Receives caskets and other funeral home supplies as well as place into inventory • Ensures refreshments are available (where allowed by law) • Performs other duties as assigned MINIMUM REQUIREMENTS Education • High School diploma or general equivalency degree (or diploma) • Completion of or currently enrolled in a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science. Experience • Typically requires a minimum of 6 months experience in a funeral home, crematory or cemetery Certification/Licenses • Must meet all licensing requirement in applicable state/province as required by law as prescribed by each state board • Valid drivers license Knowledge, Skills and Abilities • Knowledge of computers and some software including MS Office products required • High level of compassion and integrity • Good communication skills • Problem solving skills • Ability to multi task and set priorities WORK CONDITIONS Work Environment • Work indoors and outdoors during all seasons and weather conditions • Limited amount of local and/or multiple location traveling required • Professional Dress is required when in contact with families. Work Postures • Frequent, continuous periods of time standing, up 6 hours per day • Sitting continuously for many hours per day, up to 6 hours per day • Climbing stairs to access buildings frequently Physical Demands • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Work Hours • Working beyond "standard" hours as the need arises • Travel up to 25% Pay: $21 an hour Benefits: • Medical • Dental • Vision • Flexible Spending Accounts (health care and dependent care) • Health Savings Account with Company Contribution • Sick Leave • Short-Term Disability • Long-Term Disability • Life Insurance • Voluntary Accidental Death or Dismemberment Insurance • Dependent Life Insurance • SCI 401(k) Retirement Savings Plan with Company match • Employee Assistance Program