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Full-Time Stockroom Operations Supervisor

Kohl's

Moline, IL

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JOB DETAILS
SALARY
$20.75–$32.20 Per Hour
SKILLS
Best Practices, Cargo/Freight, Channel Management, Coaching, Communication Skills, Corporate Policies, Customer Service Operations, Customer Support/Service, Interpersonal Skills, Loss Prevention, Maintain Compliance, Merchandising, Multitasking, Operational Support, Operations Management, Operations Processes, Performance Metrics, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Product Management, Product Merchandising, Product Positioning, Resolve Customer Issues, Retail, Retail Management, Safety/Work Safety, Sales, Store Closing, Store Opening, Team Lead/Manager, Team Player, Time Management, Training/Teaching, Writing Skills
LOCATION
Moline, IL
POSTED
1 day ago


About the Role


In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing all operational processes focused on consistent execution and operational efficiency.




What You’ll Do

+ Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment

+ Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices

+ Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes

+ Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohl’s tools and resources

+ Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards






All Supervisor roles at Kohl’s are responsible for:

+ Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture

+ Exercising good judgment; taking appropriate partners as needed

+ Modeling, guiding and providing direction to associates

+ Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues

+ Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing

+ Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention

+ Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty

+ Use key performance indicators (KPIs) to make informed business decisions that drive overall store results

+ Accomplishing multiple tasks within established timeframes

+ Training, monitoring and reinforcing company policies, procedures, standards and guidelines

+ Maintaining adherence to company safety policies for the safety of all associates and customers

+ Key holder responsibilities include opening and closing store processes, and providing direction to associates

+ Other responsibilities as assigned






What Skills You Have


Required

+ Must be at least 18 years of age or older

+ Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals

+ Strong verbal/written communication and interpersonal skills

+ Flexible availability, including days, nights, weekends, and holidays




Preferred

+ 2 years experience in retail or similar industry





Pay Range: $20.75 - $32.20



Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

About the Company

K

Kohl's

At Kohl's, our mission is to inspire and empower families to lead fulfilled lives. And there's no more rewarding job than that. Because it's not just about selling things. It's about letting customers know that the things that make their lives better are within their reach. We build great brands, launch new technologies to make shopping easier, contribute our time and dollars to improve the world we live in and dream up ways to empower our customers and Associates to create a life they love. Our Associates make a difference in the lives of our customers. Let us make a difference in yours. Welcome to Kohl's.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1962
WEBSITE
http://www.kohls.com