Administrative Skills, Banking Operations, Banking Services, Commercial Loans, Communication Skills, Community Banking, Community Relations, Credit Reports, Customer Relations, Customer Support/Service, Detail Oriented, Due Diligence, File Management, Financial Services, High School Diploma, Loan Closing, Loan Conditions, Loan Documents, Loan Operations, Loans, Maintain Compliance, Organizational Skills, Real Estate Appraisals, Team Player, Time Management
Location: South Bend, Indiana (on site)
Status: Full‑Time | Non‑Exempt
Our Community Banking Difference
We are a community bank, committed to building long‑term relationships with the customers and businesses we serve. We value integrity, personal service, teamwork, and local decision‑making. We are seeking a Regional Loan Assistant who shares those values and enjoys supporting customers, loan officers, and lending operations in a collaborative environment.
Position Summary
The Regional Loan Assistant provides administrative and customer service support to our commercial lending team. This role is essential in helping loans move smoothly from application through closing while ensuring accuracy, compliance, and personal service consistent with community banking values.
Previous banking or lending experience is strongly preferred.
Key Responsibilities
- Provide day‑to‑day administrative support to commercial loan officers
- Serve as a professional point of contact for loan customers, vendors, and internal partners
- Track and manage loan files and documentation from approval through closing
- Order and monitor due diligence items (appraisals, title work, credit reports, flood determinations, UCC searches, etc.)
- Assist in clearing loan conditions in coordination with Credit Administration and Loan Support teams
- Prepare and maintain accurate loan documentation and follow‑up items
- Schedule loan closings and customer appointments
- Verify collateral insurance coverage and loss‑payee status
- Support a team‑oriented lending environment across multiple offices as needed
Qualifications
Required
- High school diploma or equivalent
- Strong attention to detail and organizational skills
- Excellent communication and customer service skills
- Ability to manage multiple deadlines in a structured environment
Preferred
- Prior experience in banking, lending, or loan operations
- Familiarity with commercial loan documentation and processes
- Experience working directly with customers in a financial services setting
- Notary Public certification or willingness to obtain
Why Join Our Bank
- Relationship‑focused community banking culture
- Stable, locally rooted financial institution
- Collaborative lending team
- Opportunity to grow within banking and lending operations
Physical & Work Requirements
- Ability to remain seated and work at a computer for extended periods
- Ability to manage multiple deadlines accurately and efficiently
We are an Equal Opportunity Employer and consider qualified applicants without regard to legally protected characteristics. We are committed to fair and lawful employment practices.