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FULL TIME Medical Business Office Assistant - Floater

Mental Health Resource Center

Jacksonville, FL

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JOB DETAILS
SKILLS
Accounting, Administrative Skills, Banking Services, Behavioral Health, Case Management, Child and Youth Services, Community Providers, Community and Social Services, Customer Support/Service, Data Entry, Dental Insurance, Disability Insurance, Emergency Services, Employee Assistance Plan, Flexible Spending Accounts, Health Insurance, Healthcare, Information Technology & Information Systems, Insurance, Insurance Claims, Interviewing Skills, Life Insurance, Maintain Compliance, Medical Office Administration, Medical Records, Medications, Microsoft Office, Nonprofit, Outpatient Care, Patient Care, Psychiatry and Mental Health, Telephone Skills, Time Management, Vision Plan
LOCATION
Jacksonville, FL
POSTED
30+ days ago
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Benefits/Perks
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 403b
  • PTO
  • Paid Holidays
  • Flexible Spending Account
  • Employee Assistance Program
Company Overview
Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.

Job Summary
Renaissance Behavioral Health Systems is looking for an Office Assistant-Floater to join its Business team in the Jacksonville area.  This is an ideal opportunity for an individual who has good time management skills and is comfortable with working in an ever changing team atmosphere.


The Office Assistant-Floater provides administrative and clerical support to Renaissance Behavioral Health and Mental Health Resources Center departments as assigned. 

Responsibilities 
  • Completes duties and fills in for positions in departments at all RBHS and MHRC locations as assigned.
  • Provides phone coverage in a timely, courteous manner.
  • Provides data entry for services, payments, adjustments, appointments, registrations and enrollments through the patient information system.
  • Conducts intake interviews for both outpatient and inpatient departments.
  • Prepares insurance claims for submission to insurance companies and payment/denial follow up.
  • Assists individuals with the completion of the sliding fee application.
  • Performs insurance verifications.
  • Prepares bank deposits.  Delivers monies to banking institutions and returns bank receipts to accounting department for approval.
  • Ensures compliance with internal and external confidentiality policies.
Qualifications
  • In order to be considered, candidates must have a High School diploma or equivalent and one year general office experience is required. 
  • Ability to use a multi-line phone and paging system.
  • Proficiency in Microsoft Office programs and use of the Internet.
  • Proficiency in electronic records and billing software demonstrated within three months of employment. 
  • Excellent customer Service skills are essential and this individual must be able to interact appropriately with internal and external customers, including individuals served, families, caregivers, community service providers, supervisory staff and other department professionals. 
  • Requires telephone and person-to-person interactions with individuals with mental illness in an outpatient setting and locked unit.
Position Details 
This position is a Full Time position: hours for this position are to be determined by the supervisor and vary based on assignment.

Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.

About the Company

M

Mental Health Resource Center

Renaissance Behavioral Health Systems

RBHS functions as a management services organization, providing centralized administrative, finance and accounting, human resources, information technology and quality improvement services to MHRC.  Through its administrative function, RBHS coordinates the programs and services of MHRC to create an integrated, high quality service delivery system.

Mental Health Resource Center

Founded in Jacksonville in May 1977, Mental Health Resource Center, Inc. (MHRC) is a Florida not-for-profit corporation that provides a wide range of behavioral health and social services to the community.  Included in MHRC’s service array are 24-hour emergency services; inpatient psychiatric services for children, adolescents and adults; and numerous outpatient services, including medication management, case management, counseling, supported housing, psychosocial rehabilitation, two programs for the homeless, a therapeutic family program, state hospital liaison services, forensic services, in-jail services, and nine Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness located in Clearwater, Gainesville, Jacksonville, Kissimmee, Naples, Rockledge, Tampa, and Winter Haven. 

Since 1989, MHRC’s programs have been fully accredited by The Joint Commission.  Inpatient services are licensed by the State of Florida, Agency for Health Care Administration.  MHRC is a certified agency of United Way of Northeast Florida.      

MHRC accepts and directly bills most insurance plans, including Medicaid, Medicare and most private insurance plans.  Individuals who do not have health insurance and cannot afford our standard rates may be eligible for a reduced fee, depending on their income and number of household members.  Some MHRC programs are funded in part by the Florida Department of Children and Families (DCF) and its managing entities, LSF Health Systems, Central Florida Behavioral Health Network, and Central Florida Cares Health System; the federal government; and the City of Jacksonville.

Mission

MHRC helps people improve their well-being and achieve their goals by providing comprehensive behavioral healthcare and social services.

Vision

We view MHRC as a leader in the behavioral health and social services field, and we will continuously strive to provide services of the highest quality and effectiveness.  Our services will be provided in the most appropriate, least restrictive setting and in the most cost-effective manner utilizing caring, professional staff.

Values

At MHRC, the core values reflect what is important to our organization.  These values guide our decisions and actions as we provide services, communicate with one another, and develop relationships within the community:

 

Integrity

We believe in ethical conduct, including honesty, fairness, and sound decision-making.

Compassion

We listen to others openly and respectfully, respond with sensitivity and understanding, and work every day to improve the lives of people in need.

Excellence

We continuously improve our communication, knowledge, and skills to provide services of the highest quality and effectiveness.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Healthcare Services
WEBSITE
http://www.mhrcflorida.com/home.html

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