Coaching, Communication Skills, Customer Relations, Customer Service Management, Customer Support/Service, Maintain Compliance, Meet Sales Quota, Operations Processes, People Management, Performance Metrics, Product Merchandising, Sales, Store Closing, Store Opening, Team Player
This role is responsible for leading and coaching associates in delivering excellent customer service at the point of sale and customer service areas.
- You will guide staff to execute transactions efficiently, meet sales goals, and uphold service standards.
- Support training on merchandising, product knowledge, and operational procedures.
- Oversee daily cash processes, inventory accuracy, and store safety policies.
- Model integrity, teamwork, and a customer-focused mindset while maintaining operational standards.
- Use KPIs to drive store performance and ensure compliance with policies.
- Key holder duties include opening and closing the store and supervising associates.
Skills required include supervisory experience, strong communication, and flexibility.
The role involves physical tasks such as lifting, standing for long periods, and operating equipment.
Pay starts at $20.75.