Full-Time Customer Service Supervisor

Kohls Department Stores

Tustin, CA

JOB DETAILS
SALARY
$23.50–$36.45 Per Hour
SKILLS
Coaching, Communication Skills, Customer Service Management, Customer Service Operations, Customer Support/Service, People Management, Physical Demands, Product Merchandising, Retail, Sales, Team Player
LOCATION
Tustin, CA
POSTED
1 day ago

This role is a supervisory position focused on point of sale and customer service excellence.

Responsibilities include coaching associates to deliver quick, accurate transactions, supporting store goals, training on merchandising and product knowledge, and overseeing inventory and cash processes.

Key duties involve leading with integrity, fostering teamwork, modeling strong customer service, maintaining operational standards, preventing loss, and supporting safety policies.

Candidates should have prior supervisory experience, strong communication skills, and flexible availability. Preferred candidates have 2+ years retail experience.

Physical requirements include lifting, standing, and frequent movement. The pay range is $23.50 - $36.45/hour, with benefits such as health, wellness, retirement, and associate discounts.

About the Company

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Kohls Department Stores