Full-Time Customer Service Supervisor

Kohls Department Stores

Nashville, TN

JOB DETAILS
SKILLS
Coaching, Communication Skills, Customer Experience, Customer Service Evaluation, Customer Service Management, Customer Service Operations, Loss Prevention, Merchandising, Operational Support, People Management, Performance Management, Performance Metrics, Retail, Safety Compliance, Sales Management, Sales Support
LOCATION
Nashville, TN
POSTED
2 days ago

The Point Of Sale Supervisor oversees customer service and POS operations, coaching associates to deliver efficient transactions and a great customer experience.

  • Lead, train, and support associates in sales, service standards, and product knowledge.
  • Ensure accurate cash handling, inventory practices, and merchandising presentation.
  • Support operational tasks like opening/closing, loss prevention, and safety compliance.
  • Use KPIs to improve store performance and meet goals.
  • Maintain an inclusive team environment, model integrity, and demonstrate strong communication skills.
  • Responsible for key holder duties and other assigned tasks.

  • Required skills include 18+ years old, retail supervisory experience, and strong communication. Preferred experience is 2 years in retail. Pay starts at $19.50.

About the Company

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Kohls Department Stores