Full-Time Customer Service Supervisor

Kohls Department Stores

Hermitage, TN

JOB DETAILS
SALARY
SKILLS
Cash Management, Coaching, Communication Skills, Customer Service Evaluation, Customer Service Management, Inventory Management, People Management, Performance Metrics, Process Management, Retail, Safety Process, Sales Management, Sales Operations, Team Player
LOCATION
Hermitage, TN
POSTED
2 days ago

The Point Of Sale Supervisor oversees customer service and point of sale operations, coaching associates to deliver efficient transactions and a positive shopping experience.
They lead, train, and develop team members, support inventory accuracy, and manage cash processes.
Responsibilities include maintaining operational standards, preventing loss, and fostering an inclusive, team-oriented culture.
The role requires strong communication skills, retail supervisory experience, and flexibility in schedule, with physical ability to lift, stand, and perform various movements.
Key responsibilities also involve opening/closing procedures, ensuring safety, and using performance metrics to drive store results.
Starting pay is $19.50 per hour.

About the Company

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Kohls Department Stores