Job Summary (in List Format):
- Serve as Senior ServiceNow Application Developer within the Enterprise Risk Management Technologies Team.
- Design, develop, and implement ServiceNow GRC (Governance, Risk, and Compliance) modules based on solution requirements.
- Configure ServiceNow UI components, including Forms, Fields, Lists, Workspaces, Policies, Client Scripts, UI Actions, Dashboards, Reports, Service Catalog, and Portals.
- Set up and manage workflows, such as Business Rules, Scheduled Jobs, Script Includes, Flows, Notifications, Mail Scripts, and Events.
- Configure user management elements: Users, Roles, Groups, and ACLs.
- Create and deploy Update Sets for moving customizations across environments.
- Import data into GRC application tables as needed.
- Develop and manage system integrations using Integration Hub and REST API.
- Conduct functional testing of GRC workflows to ensure quality and accuracy.
- Produce and maintain technical solution documentation.
- Participate in agile sprints and scrum ceremonies as a product team member.
- Provide ongoing production and end-user support for ServiceNow applications.
- Assist in deployment planning and ensure software compliance standards are met.
- Collaborate effectively with technical teams and business stakeholders.
- Translate business requirements into technical solutions.
- Manage multiple priorities and meet project deadlines.
- Demonstrate strong problem-solving skills, ownership, and self-motivation.
Required Qualifications:
- 5+ years of experience as a ServiceNow Application Developer.
- 3+ years as a Certified ServiceNow Application Developer.
- 4+ years of experience with JavaScript, AJAX, XML, JSON, HTML, and CSS.
- Proficient in Glide Record queries and scripting.
- Experience with ServiceNow GRC modules and integrations.
Preferred Qualifications:
- Certified Implementation Specialist in Risk and Compliance (GRC).
- Experience with ServiceNow Integration Hub and REST API integrations.
- 4+ years of experience with Agile software development in enterprise environments.
- Strong communication and collaboration skills.