Fulfillment Specialist

Welcome to Whataburger Careers!

Our Flavor - Why Whataburger

Whataburger isn't just a fast-food burger chain it is where bold leadership starts - and where potential doesn't just grow, it heats up. Whether you're leading the line or working behind the scenes, this is the place where opportunities stack up, and every day gives you a chance to Make a Difference.

Since 1950, we've invested in people who lead with integrity, Serve with Heart, and bring their best flavor to the team. We believe in working together, speaking up, having a little fun, and Winning as One - because great burgers (and great teams) start with the right ingredients. If you're ready - to learn, grow, impact, and Move Forward Boldly - we've got your back and your path cooked to perfection.

Your Recipe for Impact - What You'll Do

As a Fulfillment Specialist, you play a key role in keeping our operations running smoothly from the inside out. You help ensure the right products are in the right place at the right time-supporting our restaurants and teams so they can deliver great experiences to our customers.

In this role, you'll Make a Difference by helping maintain accurate inventory and timely order fulfillment that directly impacts restaurant success. You'll Serve with Heart by supporting internal and external partners with care, responsiveness, and attention to detail. By collaborating with your team and escalating issues when needed, you'll Win as One, ensuring shared success across operations. And as you learn new systems and processes while adapting to evolving needs, you'll Move Forward Boldly, growing your skills and contributing to continuous improvement.

Day-to-Day Ingredients - Responsibilities

As a Fulfillment Specialist, you will:

• Receive, pick, pack, ship, and replenish inventory efficiently
• Process orders, returns, and inventory transactions in systems (e.g., Workday)
• Verify order accuracy and resolve or report discrepancies
• Maintain inventory accuracy through tracking and cycle count support
• Follow established safety, storage, and handling procedures
• Support internal and external customer requests in a timely manner
• Escalate issues or risks to appropriate team members
• Assist with additional warehouse and fulfillment tasks as needed

The Sauce - Pay & Perks

As a Fulfillment Specialist, you will receive:

• Competitive Weekly Pay
• Bonus Program that scales up to 2.5X payout potential based on company results
• 5 weeks PTO
• Flex Weeks
• Paid Corporate Holidays
• Paid Parental Leave*
• 401(k) match $1/$1 up to 4%
• Competitive Medical, Dental and Vision Benefits*
• Short-term and Long-term Disability Benefits*
• Opportunities for Career Development and Growth
• Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
• Discounted Meals for You and a Guest
• Wireless Service Discounts
• Computer & Software Discounts
• Fitness / Gym Discounts
• Awards and recognition for all you do
• Retirement Celebration Program

What You Bring to the Table - Required Experience

As a Fulfillment Specialist, you must have:

• Bachelor's degree or equivalent work experience
• Strong attention to detail and accuracy
• Basic problem-solving and issue identification skills
• Ability to navigate systems and process transactions
• Effective time management and organizational skills
• Ability to follow processes, procedures, and safety standards
• Ability to work reliably in a fast-paced environment with consistent attendance

Extra Toppings - Desired Experience

As a Fulfillment Specialist, we prefer you to have:

• Experience in warehouse, distribution, or fulfillment environments
• Familiarity with inventory management or ERP systems (e.g., Workday)
• Experience supporting shipping, receiving, or logistics operations
• Strong teamwork and collaboration skills
• Comfort working with inventory tracking, counts, and reconciliation
• Flexibility to adapt to changing priorities and workloads

Where & How You'll Work

This role is based at the San Antonio Home Office, working on‑site Monday through Thursday with remote flexibility on Fridays. In this role, you'll have strong collaboration with leadership, across cross-functional teams, and with external partners to align capabilities with restaurant realities. The work environment is fast‑paced and requires sound judgment, strategic thinking, and strong collaboration skills. Full‑time availability is required, with occasional extended hours based on business needs, along with occasional travel to properties, project sites, and external meetings. Candidates must reside within commuting distance of the San Antonio Home Office.

Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.

• Eligibility rules may apply

300 Concord Plaza Dr San Antonio TX 78216-6903