Fulfillment Coordinator

Chewy

Fort Lauderdale, FL

JOB DETAILS
SKILLS
Communication Skills, Customer Relations, Desktop PC, Detail Oriented, Document Scanners, High School Diploma, Import/Export, Lift/Move 35 Pounds, Mail Processing, Office Equipment, Oracle, Order Management, Order Picking/Packing, Order/Customer Fulfillment, Organizational Skills, Presentation/Verbal Skills, Printers, Shipping/Receiving, Warehousing, Writing Skills
LOCATION
Fort Lauderdale, FL
POSTED
3 days ago

Fulfillment Coordinator

Our Opportunity

We are seeking a meticulous and customer-focused Fulfillment Coordinator to join our WOW Team. In this role, you will be at the heart of Chewy's mission to delight and surprise our customers with personalized packages, from care kits to hand-wrapped gifts. With multiple layers of customization required for each package, this position demands attention to detail, efficiency, and a commitment to excellence.

What You'll Do:

  • Execute a variety of fulfillment tasks, including picking, packing, labeling, gift-wrapping, and shipping orders with precision.
  • Operate standard office and warehouse equipment, such as printers, scanners, laminators, and desktop computers.
  • Maintain high standards of quality and speed to ensure every package exceeds customer expectations.
  • Format, import, and export Excel files between Oracle and ShipStation to ensure seamless data integration.
  • Log and organize shipment data across multiple systems, tying packages to the correct customer records.
  • Fulfill and manage orders to ensure accuracy and efficiency in the delivery process.
  • Uphold Chewy's commitment to personalization by hand-wrapping gifts and tailoring each package to customer needs.

What You'll Need:

  • High school diploma or equivalent.
  • Strong attention to detail and ability to perform basic arithmetic.
  • Excellent written and verbal communication skills.
  • Familiarity with U.S. postal abbreviations and mailing processes.
  • Ability to operate standard office and warehouse equipment.

Physical Requirements:

  • Ability to lift up to 35 lbs and push or pull weights up to 360 lbs.
  • Capability to stand, stoop, reach, and perform repetitive tasks for extended periods.
  • Comfortable working in confined spaces and environments with exposure to dust.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

About the Company

C

Chewy

Amazon changed how we shop for books. Netflix transformed the way we consume movies. At online pet specialty retailer Chewy, we’re disrupting the pet products industry by offering our customers the easiest way to get the premium products they want, backed by unparalleled service. We strive to win at everything we do, whether that means bending over backwards to gain our customers’ trust and loyalty or creating a creative and stimulating work environment for our employees. We aim to wow our customers—and our employees. Trust us. You’ll notice the difference from the moment you become a candidate with us. At Chewy, we believe in ownership and accountability and value creativity. We are makers and doers who thrive on the desire to drive results. We approach our mission to provide the best service and pet products anywhere with a dogged determination and a disposition that’s as sunny as the South Florida oceanfront we call home. Sure, we work hard, but we have fun, too. Of course, that’s not hard to do when you get to bring your favorite four-legged friend to the office.

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Retail
FOUNDED
2011
WEBSITE
https://www.chewy.com/