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Fulfillment Clerk

FoodLink

Rochester, NY

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JOB DETAILS
SALARY
$18.50–$20.46 Per Hour
SKILLS
Bank Management, Banking Operations, Communication Skills, Customer Relations, Dental Insurance, Distribution Services, Diversity, Electrical Components, English Language, Equipment Maintenance/Repair, Facilities Management, Food Safety, Forklift, Health Insurance, Mathematics, Mobile Devices, Operating Systems, Order Picking/Packing, Order/Customer Fulfillment, Pallet Jack, Physical Demands, Problem Solving Skills, Regulatory Requirements, Safety Standards, Safety/Work Safety, Spanish Language, Team Player, Time Management, Warehousing
LOCATION
Rochester, NY
POSTED
3 days ago
Our Mission

Our mission is to leverage the power of food to end hunger and build healthier communities.

Our Vision

We believe that the fight against hunger and the fight against poverty are one and the same. We envision a future in which food isrecognized as a human right and every person is able to feed themselves and their families in dignity. Together, we work to create a more nourished, prosperous region.

The Foodlink Way

Act With Compassion

Take Responsibility

Be a Team Player

Listen, Learn, Adapt

Job Title: Fulfillment Clerk

Department: Food Bank Operations

Reports to: Food Bank Fulfillment Supervisor

Status: Full-Time, hourly, nonexempt

Job Level: (2) Foundational Roles

Updated: May 2026

The Fulfillment Clerk is responsible for filling orders and staging them in a manner that meets company standards for safety, accuracy, and productivity. The Order Picker is responsible for the completeness and correctness of all orders filled. Order Pickers and all distribution center staff are to maintain a clean, safe, sanitary warehouse. .

Key Responsibilities
  • Picks all orders that may include shelf stable, perishable or freezer products
  • Picks orders using handheld scanners and paperwork to assure all orders are fulfilled accurately and on time
  • Ensures all orders are accurately picked and posted on time to meet delivery requirements
  • Works with Member Service Team to meet customer needs
  • Ensures all opening and closing checklists that pertain to cleanliness, safety and sanitation are completed daily
  • Follows all systems that are in place to ensure all warehouse equipment os maintained, logs kept, and maintenance schedules implemented
  • Ensures proper food safety protocols are followed and implemented
  • Maintains supplies and warehouse equipment are in proper working order
  • Follows all safety procedures and abides by policies
  • Work in collaboration with Facilities and Safety Coordinator to ensure the warehouse operations meet all AIB standards and other regulatory agency requirements
  • Safely operate material handling equipment including electric and ride-on pallet jacks
  • Perform other duties assigned by supervisor

Requirements

Qualifications:
  • High school diploma or GED or equivalent combination of education and experience.
  • Experience/Ability to operate Forklift and warehousing equipment
  • Knowledge of warehousing safety and sanitary standards
  • Must be punctual and hold a good attendance record.
  • Able to work in a team environment and work independently
  • Able to communicate clearly and concisely orally and in writing
  • Able to apply problem solving and mathematical concepts
  • Detail orientated and organization skills
  • Capable of standing and walking for long periods of time
  • Able to lift and carry materials and equipment weighing up to 50 pounds on a frequent basis.
  • Friendly, customer-oriented personality
  • Professional attitude and appearance at all times
  • Fluency in English required. Knowledge of Spanish helpful

We are actively seeing a diverse pool of candidates for this position and strongly encourage applications from candidates of color.

SALARY AND BENEFITS

This is a full-time position paid on an hourly basis, ranging from $18.50-20.46/hour (DOE). Foodlink covers 100% of individual health and dental insurance with the ability to acquire family coverage with pretax dollars. In addition to generous paid time off (PTO), we observe 14 paid holidays throughout the year. Opportunity to contribute to a 401k retirement savings plan upon hire. Eligible for generous employer match after 1 year of service.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand and talk and hear. The employee is frequently required to use hands to handle or feel items such as documents. The employee is frequently required to stand and walk for long periods of time. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. Able to lift bulk objects or objects weighing up to 50 pounds

Work Environment

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all- inclusive. Employees will follow other instructions and perform other related duties as required.

Diversity, Equity, & Inclusion

Foodlink is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. At Foodlink we believe that anti-hunger work is only possible with a commitment to removing barriers caused by systems of oppression that perpetuate hunger and poverty. We recognize that systematic injustice and bias disproportionately impact some identities more than others.

Foodlink is actively working to center equity- the fair treatment of all people- in everything that we do so that everyone in our region has access to nourishing food that reflects and values cultural differences.

Foodlink is committed to listening and supporting solutions to hunger that are sourced from people and communities with lived/living experience of hunger and poverty, and to responding where inequities exist.

Foodlink is committed to taking great care to cultivate internal culture and practices that support diversity and inclusion. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We aim to foster an environment in which everyone feels a sense of belonging and understands their connection to the Foodlink mission.

Foodlink employees have a responsibility to always treat others with dignity and respect. Employees are expected to always exhibit conduct that reflects our values and promotes equity and inclusion during work, and at work functions.

Salary Description

$18.50-20.46/hour

About the Company

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FoodLink