FTE Role - Customs & Trade Operations Manager - R00207013

Manager, Customs & Trade Operations

Overview

Nissan is seeking a Customs & Trade Operations Manager to lead import/export operations across the U.S. and Canada. This role will oversee customs compliance, broker management, and trade operations strategy while supporting a complex automotive supply chain. You’ll lead a team, manage critical systems, and ensure regulatory compliance while driving operational efficiency.

Details

• Location: Franklin, TN
• (Hybrid – Mon–Thurs onsite, Fri remote)
• Shift: Standard day 
• Pay Rate: $140,000-150,000 base salary + up to 10% bonus + $565/month car allowance + relocation assistance

Responsibilities

• Lead U.S. & Canada import/export operations for vehicles, production parts, and equipment
• Manage customs brokers, ACE portal, ISF/AES filings, and GTM systems
• Oversee non-standard shipments, prototype imports, and temporary import programs
• Own CTPAT program, customs bonds, LOAs, and powers of attorney
• Ensure compliance with U.S. customs regulations and internal policies
• Conduct audits and implement process improvements to reduce risk and cost
• Manage vendor relationships and perform cost/benefit analysis on operations
• Collaborate cross-functionally with supply chain, compliance, and global teams
• Investigate and resolve complex operational issues across multiple locations
• Lead, develop, and manage team performance (U.S. & Canada direct reports) 

Required Qualifications

• U.S. Customs Broker License (required – non-negotiable)
• Bachelor’s degree in International Trade, Accounting, or related field
• 10+ years of import/export or trade compliance experience
• 2+ years of leadership experience in a complex environment (automotive/manufacturing preferred)
• Strong knowledge of U.S. customs regulations, valuation, classification, and compliance programs
• Experience with ACE Portal, ABI, and trade systems
• Proven experience managing brokers and trade compliance processes
• Strong communication, leadership, and problem-solving skills

Preferred Qualifications

• Experience with Canada/Mexico import/export operations
• Global Trade Management (GTM) system experience
• Background in supply chain or logistics environments
• Experience with CTPAT and CBP programs 

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