FT PM Member Specialist Sams Club #48054420 King Ave E Billings, MT 59101-4913
R-2418195
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$17.50 - $25.50/hr
*Full time
Shifts may vary
Position Summary...
What youll do...
Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages.
Provides member service by maintaining exit areas, reviewing member receipts, acknowledging the member, and identifying member needs. Assisting members with purchasing decisions and assisting members with locating merchandise.
Provides member service by maintaining selfcheckout area, resolving member issues and concerns, promoting Sams Club products and services, providing guidance and support to members regarding self-service technology, processing member purchases, assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types. Assisting members with transactions utilizing selfcheckout area.
Assists with securing and safeguarding Sams Club assets and property by observing and communicating potential criminal activity according to company policies and procedures. Maintaining paperwork logs and other required documentation. Executing emergency response procedures and ensuring compliance with company security and safety practices.
Assists with the training of Member Frontline Service associates on company processes and procedures, teaching new technology and tool functionality, delivering new program rollout training, and providing continuous learning and process improvement opportunities.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy: and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change difficulties and feedback.
Respect the Individual: Embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, and helps to attract the best talent.
Respect the Individual: Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
Respect the Individual: Strengthens the team by helping, developing, and mentoring others, recognizes others contributions and accomplishments.
Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmarts goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Serve our Customers and Members: Delivers results while putting the customer first, makes decisions based on reliable information, balances short and long-term priorities, and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders.
Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience. Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.
At Sams Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
The actual hourly rate will equal or exceed the required minimum wage applicable to the job location Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances Premiums may be based on schedule, facility, season, or specific work performed Multiple premiums may apply if applicable criteria are met
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position If none are listed, there are no minimum qualifications
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position If none are listed, there are no preferred qualifications
Retail experience including operating front-end equipment (for example, cash register) Working with mobile retail applications
Primary Location...
4420 KING AVE E, BILLINGS, MT 59101-4913, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no-tolerance policy regarding the use of illegal drugs and alcohol on the job This policy applies to all employees and aims to create a safe and productive work environment
Walmart is committed to maintaining a drug-free workplace and has a no-tolerance policy regarding the use of illegal drugs and alcohol on the job This policy applies to all employees and aims to create a safe and productive work environment
Explore our benefits
Club membership No cost to you As a Sam's Club associate, you're eligible to enjoy a complimentary Sam's Club Membership, which includes access to exclusive pricing, savings events, and access to a wide range of products and services, both in-store and online, plus a 10% discount on fresh fruits and veggies.
Live Better U 100% covered Earn a degree or in-demand skills certificates with no debt Walmart covers 100% of tuition and books Live Better U offers 60+ programs for Associates to pursue their dreams
Clear Pathways Grow your skills Sam's Club has invested in the next generation of talent through in-house training programs and community-based organizations that cultivate opportunities for everyone
Financial perks Enjoy 401(k) matching and stock purchase plans Paid time off Take a break as needed for vacation, sick leave, holidays, parental leave, and more
Comprehensive health benefits Medical, dental, vision, and wellness programs for you and your family Wellbeing programs Access mental health resources and assistance programs for life's challenges
Career growth opportunities Training, leadership programs, and clear paths to advance
That's just the beginning We offer more perks specific to your work location and role
Learn about our benefits
Life at Sam's Club At Sam's Club, we foster a culture of teamwork, growth, and innovation Here, associates are empowered to take initiative, solve problems, and contribute to a shared mission of delivering exceptional service and value to our members
We believe in supporting each other like family, creating an environment where everyone's voice is heard and respected Collaboration is at the core of everything we do Whether it's working together in the club or brainstorming new ideas in the corporate office We're committed to your development, offering continuous learning opportunities and celebrating the unique skills each associate brings At Sam's Club, your work makes an impact every day, and we're excited to have you as part of our community