BCBA Center Director JD Why Choose Attain ABA | Kadiant? At Attain ABA | Kadiant, we are committed to a strong work-life balance, integrity, transparency, a positive work environment, support, growth, flexibility, client relationships, quality, passion, teamwork, and accountability. These aren't just words-we've upheld these core values from day one and stand by them. We know every company is perceived differently, but you won't truly know who we are until you meet and speak with us. POSITION SUMMARY: The Center Director is responsible for the overall performance, growth, and operational excellence of the Region's Center(s). This role combines strong business acumen with clinical leadership to ensure the center meets its operational, financial, and quality targets while delivering exceptional services to clients and families. The Center Director oversees all aspects of center operations from staffing, scheduling, and client acquisition to program quality, metrics tracking, and expansion planning, ensuring alignment with the organization's strategic objectives. DUTIES & RESPONSIBILITIES: Operational Leadership & Metrics Management Own and manage key performance indicators (KPIs) for the center, including utilization, productivity, client growth, retention, and staffing ratios Develop and execute annual and quarterly operational plans aligned with organizational goals Monitor performance data and create actionable improvement plans to address gaps in efficiency or outcomes Ensure operational processes including scheduling, admissions, staffing, & billing, are efficient, scalable, and compliant Collaborate with corporate operations teams to optimize resource allocation & reduce operational bottlenecks Financial Accountability & Growth Partner with leadership to set and meet center utilization targets, and growth goals Manage capacity planning to maximize productivity & utilization hours while maintaining quality of care Support client acquisition and retention strategies, including marketing, referral development, and community engagement Prepare and monitor center spending, ensuring cost-effective operations and responsible resource management Clinical Program Oversight Maintain oversight of clinical service quality, ensuring adherence to evidence-based practices and treatment fidelity Partner with clinical leadership to ensure client outcomes are tracked and achieved Provide guidance to clinical supervisors (e.g., BCBAs, Lead BCBAs) to maintain high service standards Team Leadership & Development Lead and develop a high-performing team, fostering accountability, engagement, and professional growth Collaborate on recruitment, onboarding, training, and retention of all center staff Establish clear performance expectations and conduct regular performance reviews Cultivate a culture of collaboration, innovation, and operational excellence Strategic Growth & Expansion Plan and execute initiatives for expanding services, programs, and/or physical capacity of the center Assess market opportunities and align center offerings with community needs Implement new programs and service lines in partnership with corporate leadership SUCCESS METRICS: Utilization rate meets or exceeds target Staffing levels and ratios remain in compliance with organizational and regulatory requirements Client census and revenue growth align with annual projections Team member retention rate meets target Clinical outcomes meet quality benchmarks and client satisfaction ratings remain high Qualifications and Requirements: Master's degree BCBA Certification and state licensure if applicable Organizational Behavior Management (OBM) certificate (preferred) The equivalent of two plus years prior leadership and center-based experience (preferred) Must excel as a team member, demonstrate flexibility, ability to mentor and improve professional qualifications, and work independently Proficient in use of Microsoft Programs and ABA software (Central Reach) * Consistently demonstrate good judgement and decision-making skills Attain ABA|Kadiant is a fast paced and rapidly growing nationwide ABA company with a primary focus on helping individuals reach their highest potential through high quality ABA Therapy. Attain ABA|Kadiant provides equal employment opportunity policy for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. #hire2