FT Career and College Promise Specialist

FT Career and College Promise Specialist

Salary

$43,260.00 - $64,890.00 Annually

Location

Main Campus - Smithfield, NC

Job Type

Full Time Staff

Job Number

FTCCPS-07212026

Department

Student Services

Opening Date

07/27/2026

Closing Date

8/10/2026 11:59 PM Eastern

Recruitment Range

$43,260.00 - $64,890.00 Annually

• Description
• Benefits
• Questions

Description

Summary

This position will help dual-enrollment high school students access and succeed in the Johnston Community College's Career and Promise Program (CCP). The position guides students through program requirements and registration and provides support throughout the students dual enrollment experience.

Knowledge & Responsibilities

Essential Duties and Responsibilities

• Coordinate and respond to phone and email communication, ensuring accurate information dissemination and effective support for students, faculty, and staff. Serve as the initial point of contact for JCC enrollment services and program information when contacted by email, phone, or social media.
• Uses Student Information System to process, admit, and maintain CCP applicant records.
• Manage dual enrollment program logistics, including enrollment processes, record keeping, and program data collection and reporting.
• Assist students with the application and enrollment process, ensuring they meet eligibility requirements and complete necessary paperwork.
• Maintain and update admission records and student files.
• Assist with recruitment, information sessions, and engagement events to raise awareness of CCP.
• Assist prospective students as needed through the admissions journey from initial inquiry to application completion.
• Ensures compliance with all FERPA regulations.
• Support the JCC Strategic Enrollment Management (SEM) committee in planning communication to applicants and students.
• Work closely with high schools, counselors, and administrators to ensure a smooth transition for dual enrolled students.
• Actively participate in professional development and support college initiatives related to dual enrollment partnerships.
• Maintain knowledge of updated CCP program policies and ensure compliance with college standards.
• Maintain and update the program website to ensure accurate and current information.
• Process compliance checks through file reviews and/or audits initiate corrections/changes to assure compliance.
• Collaborate with CCP team to ensure enrollment goals are met.
• Serve on college committees as assigned.
• Stay current concerning the regulations instituted by the North Carolina Community College System (NCCCS) in conjunction with the Department of Public Instruction (DPI) with regard to CCP pathways available to high school students.
• Participate in applicable professional organizations.
• Serve on various JCC standing committees.
• Perform other duties as assigned by the supervising administrator.

Minimum & Preferred Qualifications

Qualifications

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Preferred: Mastery of conversational Spanish

Education Minimum:

Associates Degree.

Experience Minimum:

One year in an office setting.

Experience Preferred

1-3 years of experience and/or training in college admissions setting involving clerical work and computer usage or combination of related education and experience.

Additional Information

Language Skills

• Communicate clearly and concisely, both orally and in writing.
• Ability to speak effectively with students, parents, campus representatives, and the public.
• Ability to write reports, business correspondence, and social media posts.
• Establish and maintain effective working relationships with those contacted in the course of work including the general public.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

• Ability to retrieve data from student information systems.
• Proficient in computer programs: Excel, PowerPoint, Microsoft Word, Informer, and Colleague.
• Ability to learn student systems such as Colleague, OnBase, and Element451.
• Knowledge of modern office equipment including computers and printers.
• Ability to complete file transfers between systems.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee must be able to communicate effectively. The employee must be able to meet mobility requirements and be able to occasionally move materials of up to 10 pounds. Must be able to access print material and utilize the information effectively.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

• State Health Plan
• Health Care and Dependent Care Flexible Spending Accounts
• Dental Insurance
• Vision Insurance
• Additional Supplemental Insurances
• Disability Plan through NC Retirement System
• NC Retirement Plan
• Leave (Vacation, Sick, FMLA, Civil and Military, and Voluntary Shared)
• Acceptance of 120 hours of annual leave transfer to JCC
• Paid Holidays
• Longevity
• Prior State Service Verification
• Supplemental Retirement Plan
• Employee Assistance Program
• Education Benefits
• State Employees Credit Union
• State Employees Association of NC (SEANC)
• Tojan Alliance Partnership Scholarships with the University of Mount Olive

For further information, please contact 919-209-2022

01

Do you have an Associates degree?

• Yes
• NO

02

Do you have one year in an office setting?

• Yes
• No

Required Question

Employer Johnston Community College

Address 245 College Rd.

PO Box 2350

Smithfield, North Carolina, 27577

Phone 919-209-2532

Website http://www.johnstoncc.edu/