Frozen Food Supervisor

Position Summary

The Frozen Supervisor is responsible for overseeing the daily operations of the frozen foods department, ensuring products are well-stocked, properly maintained, and merchandised to company standards. This role supports department performance by managing inventory, maintaining product quality, and leading associates to deliver an efficient and customer-focused shopping experience.

Key Responsibilities Department Operations

• Oversee stocking, rotation, and replenishment of frozen products
• Ensure product integrity by maintaining proper freezer temperatures and storage conditions
• Monitor freezer cases for cleanliness, organization, and functionality
• Execute planograms, promotional displays, and seasonal sets

Customer Service

• Provide friendly and knowledgeable assistance to customers
• Help customers locate products and offer recommendations when needed
• Address and resolve customer concerns promptly and professionally

Inventory & Shrink Control

• Support ordering processes to maintain proper inventory levels
• Ensure accurate product rotation using FIFO (first-in, first-out) standards
• Minimize shrink by monitoring damaged, thawed, or out-of-date product
• Assist with inventory counts and audits

Team Leadership & Support

• Supervise and support frozen department associates
• Assist with training, coaching, and reinforcing company standards
• Delegate tasks and monitor productivity to ensure efficient workflow
• Promote a positive and accountable team environment

Merchandising & Standards

• Maintain a clean, organized, and visually appealing frozen department
• Ensure shelves and cases are fully stocked and properly faced
• Verify all pricing, signage, and tags are accurate and current

Safety & Compliance

• Follow all food safety and sanitation guidelines
• Maintain safe working conditions, especially around freezer equipment
• Enforce proper lifting techniques and equipment usage
• Ensure adherence to company policies and regulatory requirements

Qualifications

• High school diploma or equivalent required
• 1-2 years of grocery or frozen department experience preferred
• Prior leadership experience is a plus
• Strong organization, communication, and time-management skills
• Ability to work independently in a fast-paced environment

Physical Requirements

• Ability to work in freezing temperatures for extended periods
• Frequent lifting, pushing, and pulling of up to 40-50 lbs
• Continuous standing, walking, and bending throughout the shift
• Flexible availability including early mornings, evenings, weekends, and holidays

Key Competencies

• Product Quality & Temperature Control
• Customer Service Focus
• Team Leadership & Accountability
• Attention to Detail
• Efficiency & Execution

Career Path Opportunities

• Frozen/Dairy Manager
• Dairy Manager
• Assistant Sales Manager
• Store Leadership Roles

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).