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FROZEN FOOD/DEPT LEADER

Metro Market

Madison, WI

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JOB DETAILS
JOB TYPE
Full-time
LOCATION
Madison, WI
POSTED
30+ days ago
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1ststrategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
  • Must be 18 or older
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math (counting, addition, subtraction)

Desired
  • Retail experience
  • Second language (speaking, reading and/or writing)
  • Promote trust and respect among associates, with a positive attitude.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Inform customers of frozen food specials.
  • Recommend frozen food items to customers to ensure they get the products they want and need.
  • Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
  • Label, stock and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Stay current with present, future, seasonal and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Notify management of customer or employee accidents.
  • Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

About the Company

M

Metro Market

We are passionate about our team members, their careers, the communities we serve –and of course, the food that brings us all together. We’re always looking for team members that share that same passion and want to join a team that is dedicated to giving customers an exceptional experience.

At Metro Market you’ll find a culture that is focused on creating a fun and successful work environment, the opportunity for career growth and development and a team that is invested in the local community –we’re Wisconsin Proud!

We offer a variety of positions in our retail store locations, division office and distribution centers. If you’re interested in joining our team, we invite you to check out our job openings.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1883