Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Health Insurance, High School Diploma, Interpersonal Skills, Leading Edge Technology, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Sales Management, Time Management, Vision Plan, Water Quality Testing, Water Treatment, Writing Skills
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Benefits/Perks
- Medical insurance
- Dental insurance
- Vision insurance
- 401K retirement with company match
- Vacation, paid time off
- Company-paid training
- Employee discounts for Culligan in-home products
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to assist with purchase of product and supplies, discuss scheduling, assist in resolving problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
- Making contact with customers for purposes of scheduling additional services or offering maintenance
- Provide proactive customer support by developing close relationships with customers
- Assist customers with purchase of product or supplies
- Coordinate schedules with the service/operations team
- Extensive problem-solving and helping to manage customer accounts
Qualifications
- High school diploma or GED
- Minimum of two years of customer service experience required
- Strong time management, attention to detail and computer skills
- Excellent communication skills, both written and verbal
About Culligan
As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.