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Front Office Patient Care Coordinator

Focus Physical Therapy

Rancho Santa Margarita, CA

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JOB DETAILS
SKILLS
Administrative Skills, Billing, Clinical Support, Communication Skills, Customer Support/Service, Detail Oriented, Diversity, Electronic Medical Records, Healthcare Customer Service, High School Diploma, Interpersonal Skills, Medical Office, Medical Records, Microsoft Office, Multitasking, Organizational Skills, Patient Care, Physical Therapy, Quality of Life, Schedule Development, Time Management, Training/Teaching
LOCATION
Rancho Santa Margarita, CA
POSTED
12 days ago
Benefits:
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

About Us:
At Focus Physical Therapy, we are committed to providing exceptional care and improving the quality of life for our patients. Our dedicated team of professionals creates a welcoming and supportive environment, ensuring every patient receives the best possible treatment. We are currently seeking a dynamic and compassionate Front Office Patient Care Coordinator to join our team and be the first point of contact for our valued patients.


Position Overview:
As a Front Office Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our front office. You will be the face of our clinic, providing excellent customer service, managing patient schedules, and supporting our clinical staff. This is an excellent opportunity for a detail-oriented individual with a passion for patient care and a knack for administrative tasks.


Key Responsibilities:


  • Greet and assist patients with a warm and welcoming demeanor
  • Schedule and confirm patient appointments
  • Maintain and update patient records with accuracy
  • Handle incoming calls and address patient inquiries
  • Coordinate patient flow to ensure timely and efficient care
  • Assist with insurance verification and billing processes
  • Provide administrative support to clinical staff as needed
  • Ensure a clean and organized front office area
Qualifications:


  • High school diploma or equivalent; associate’s degree or higher preferred
  • Previous experience in a medical office or customer service role is a plus
  • Strong organizational and multitasking abilities
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office Suite and familiarity with electronic medical records (EMR) systems
  • Ability to handle sensitive information with confidentiality and professionalism
  • Compassionate and patient-focused attitude
Why Join Focus Physical Therapy?


  • Competitive salary and benefits package
  • Positive and supportive work environment
  • Opportunities for professional growth and development
  • Make a meaningful impact on patients' lives every day
How to Apply:
If you are a dedicated and personable individual looking to join a team that values excellence in patient care, we would love to hear from you! Please submit your resume and a brief cover letter outlining your qualifications and interest in this position.


Application Deadline: [Insert Deadline]


Join us at Focus Physical Therapy and be a part of a team that truly makes a difference!


Focus Physical Therapy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


About the Company

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Focus Physical Therapy