Front Office Coordinator
Hair Shunnarah Trial Attorneys
Metairie, LA
Why Work For Us
We are the premiere property casualty firm in the country and just so happen to be based in Metairie, Louisiana. We have offices all over the country and frequently are featured as thought leaders in this space. If you are already in property casualty, join a winning team - not some team that will shut down its property casualty practice as soon as Ida is over. If you aren't in property casualty, we will teach you. We literally wrote the book on it.
At Hair Shunnarah Trial Attorneys, we take a real approach. We are innovative, always finding ways to be better, and have a go-getter mentality across the board. Each team member plays a critical role in our mission. We know our people are what makes us great. If you're looking for a career where you can help make a difference in the lives of others alongside a supportive team, we look forward to reviewing your resume!
What We Value
- Client Commitment
- Integrity
- A Will to Win
- Teamwork
- Personal Accountability
- Passion
What You'll Do
You are going to be part of a team that is moving incredibly quick! We are THE leader in our space, and we are aggressively (and successfully) spreading the word having recovered hundreds of millions for victims of disasters. You are going to help us continue to do that by keeping our front office operations running efficiently, while delivering exceptional service to our clients and staff from the very first point of contact.
Key Responsibilities
• First Impression: Greet and welcome clients and visitors with a friendly and professional demeanor, ensuring a positive initial experience.
• Phone and Email: Answer incoming phone calls and respond to emails promptly and courteously, directing inquiries to the appropriate team members.
• Office Maintenance: Maintain a tidy and organized front office area, ensuring it is well-stocked with necessary supplies.
• Client Assistance: Assist clients with general inquiries, provide information about our services, and direct them to the appropriate team members for more in-depth assistance.
• Administrative Support: Provide general administrative support to various departments as required, including photocopying, filing, handling incoming and outgoing mail, and supporting the onboarding process.
What You Need
This position is a high contact position that requires a passion for service. If you are a friendly, organized, and detail-oriented individual who enjoys creating positive first impressions, we encourage you to apply for this position.
• Strong organizational and multitasking abilities.
• Exceptional interpersonal and communication skills.
• Proficiency in office software (e.g., Microsoft Office Suite).
• Ability to maintain professional composure throughout all interactions
• Previous front office or customer service experience is advantageous, but not required.
What You Get
• 100% employer paid Medical, Dental and Vision plan
• 14 days of paid time off
• 401k plan with 3% match
• Opportunity for annual bonus
Pay: $37,500-$45,000
Schedule - 8-hour shift; 100% in-person