Calendar Management, Communication Skills, Customer Support/Service, Dental Insurance, Detail Oriented, Medical Records, Multitasking, Organizational Skills, Patient Care, Philosophy, Record Keeping, Team Player, Telephone Skills
Front Office Coordinator – Dental Office
Naperville, IL
Private Dental Group | Modern Technology | Exceptional Team Culture
Pay: $18.00–$23.00 per Hour
Are you the kind of person who can brighten someone's day with a smile before they even sit in the dental chair?
We're seeking a friendly, organized, and service-oriented Front Office Coordinator to join our thriving private dental practice in Naperville, Illinois. As the first and last person our patients interact with, you'll play an essential role in creating an outstanding experience from check-in through check-out.
If you enjoy building relationships, staying organized, and working alongside a supportive team in a modern, technology-driven practice, we'd love to meet you.
Why You'll Love Working With Us
Doctor-Owned Practice
Enjoy the stability and personal atmosphere of a privately owned dental group where patient care—not corporate quotas—comes first.
Modern Technology
Work in a beautifully designed, technology-forward office that makes your day more efficient and your patients' visits more enjoyable.
Outstanding Team Culture
We believe great workplaces are built on trust, respect, teamwork, and positive attitudes. We proudly embrace the Fish Philosophy, creating an engaging environment where everyone contributes to our success.
Reputation for Excellence
Join a practice known for exceptional patient care and a loyal patient base built on outstanding service.
What You'll Do
- Welcome patients warmly and create an outstanding first impression.
- Answer incoming phone calls professionally and efficiently.
- Schedule and confirm appointments while optimizing the daily schedule.
- Verify insurance benefits and assist with billing and patient payments.
- Support treatment coordination and patient communication.
- Assist with recall and reactivation efforts to maintain a productive schedule.
- Maintain accurate patient records (Denticon experience is helpful but not required).
- Work closely with the clinical team to ensure a seamless patient experience.
We're Looking For Someone Who Is
- Friendly, positive, and genuinely enjoys helping people.
- Organized with excellent attention to detail.
- Comfortable multitasking in a fast-paced dental environment.
- Professional with strong communication and customer service skills.
- Knowledgeable in dental insurance and scheduling processes.
- Experienced in a dental front office role (preferred), or brings exceptional hospitality or customer service experience.
Compensation & Benefits
Compensation
- $18.00–$23.00 per hour, based on experience
Benefits Include
- Medical Insurance (HMO, PPO & HSA options)
- Dental & Vision Coverage
- Paid Time Off
- Paid Holidays
- 401(k) with 3% Employer Safe Harbor Contribution (after 90 days)
- Supportive, team-oriented culture
- Opportunities for professional growth and long-term career development
Join Our Team
If you're looking for more than just another front desk job—and want to become part of a practice where patients appreciate your work, teammates support one another, and your contributions truly matter—we'd love to hear from you.
Apply today and help create exceptional patient experiences in one of Naperville's premier private dental practices.