Front Office Coordinator

Overview

• Greet, assist, offer refreshments and/or direct visitors to appropriate staff member and/or meeting room and contact appropriate staff member regarding visitor arrival as needed.
• Operate telephone front desk phone in answering, screening, forwarding calls, providing information, taking messages and/or scheduling appointments.
• Maintain a safe and clean working environment in conjunction with Janitorial staff.
• Maintain reception area in neat and orderly condition.
• Assist office and executive support team as requested with various tasks and projects.
• Access property management portals to report office related issues.
• Coordinate new/existing building badges via the building portal  
• Assist in the coordination of building activities.
• Maintain sanitizer and wipes in all common areas and have disposable mask available at front desk if needed.
• Assistance of vendors including floral and plant maintenance, security resources, food/beverage services, recycling/shredding services and other facility related services.
• Oversee conference room bookings for large events, monitor usage and maintain on-line bookings as requested.
• Coordinate catering for large meetings and events when assistance is requested.
• Perform administrative support tasks, such as maintaining office nameplates, internal directory, ordering business cards, typing memos, correspondence, reports, and provide proofreading.

Café/Wellness Room

• Monitor the use of pantry supplies, equipment, order supplies and maintain adequate inventory. 
• Maintain spaces in a neat and clean condition in conjunction with Day Matrons and Evening Janitorial. 
• Assistance in the coordination of social events in café and holiday decorations.
• Manage Wellness Room utilization and supplies.

Mailroom/Copy Room

• Receive and deliver mail, log packages and process deliveries. 
• Notify remote workers of mail and coordinate delivery via mail or scanning through email - based on staff members’ request.
• Monitor printers and copiers for paper and toner
• Order common office supplies for copy rooms (not department specific supplies).

Responsibilities

Qualifications – Education & Experience

• High School Diploma or GED required
• Min. 3 years of related front desk, admin., mailroom experience required

Qualifications - Other Skills, Abilities, Knowledge

• Intermediate (i.e. Word, Excel, Outlook)
• Communication
• Dependability
• Organization
• Multitasking
• Prioritizing

Exceptional Customer Service Attitude

Qualifications

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