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Chick-fil-A Careers and Jobs Chick-fil-A Careers Calallen Front of House Team Member Front of House Team Member Share Apply Full-time Part-time Calallen
The Front of House (FOH) Team Member (TM) is responsible for ensuring that food and services are delivered to guests in a manner that reflects the purpose and quality requirements of Chick-fil-A, Inc., as well as the mission, vision and values of Chick-fil-A Calallen. The FOH TM is responsible for serving guests in a respectful and caring manner. The FOH TM is accountable for achieving high performance in the following areas:
Order Accuracy Speed of Service Attentive & Courteous Cleanliness
The FOH TM ensures that high quality, hot, fresh food is served to guests in a timely manner in a refreshingly clean environment.
Position Type: Full-time and Part-time
Our Benefits Include:
A fun work environment where you can positively influence others Flexible scheduling (and closed on Sundays) Learning first-hand from an experienced Operator and Restaurant Leaders Intentional growth and development to help you reach your professional goals Scholarship opportunities Competitive pay Additional benefits for full-time Team Members
Front of House Team Member Responsibilities:
Adheres to food safety and hygiene guidelines Greets guests promptly and in a friendly manner Engages and connects with guests by executing Winning Hearts Everyday principles, including Core Four Behaviors and 2nd Mile Service Enhances and personalizes the guest order Enter orders in the Point of Sale (POS) system Confirms guests orders in the POS to ensure order accuracy Receives payments in the form of cash, credit and gift cards, and provides correct change Issues receipts to guests Accurately completes food orders by placing the correct food on trays or in bags and confirms for order accuracy Delivers food to guests in a friendly manner Maintains the cleanliness of the front counter, drive-thru workspace, dining room, restrooms, play area and patio, including trash receptacles and floors Restocks the front counter and drive-thru workspaces, dining room condiment stations, and restrooms as needed Follows the leadership direction provided by Senior Team Leader(s) and/or Director Answers guest questions and obtains the assistance of Leadership, if needed Communicates any guest concerns or special requests to the Senior Team Leader and/or Director Resolves guest concerns in a manner that maintains the honor, dignity and respect of the guest Stewards resources effectively to ensure that performance metrics such as target food and labor costs are met Assists fellow Team Members when finished with assigned duties to ensure guests receive a caring experience Ensures the safety of guests by evaluating the environment for hazardous elements and addressing issues in a timely manner Ensures assigned duties are completed by end of shift and ensures restaurant needs are communicated to the next shift Completes other duties as assigned
Qualifications and Requirements:
Loves serving and helping others Customer service oriented Strong interpersonal/communication skills Detail-oriented Able to multi-task Works well independently and in a team environment Be willing and able to work a flexible schedule Basic math, reading, writing and computer skills Have the ability to lift and carry 25-50 lbs on a regular basis Have the ability to stand for long periods of time (6-8 hours) Have the ability to complete repetitive tasks with few breaks
Working Conditions:
Works in a fast-paced environment Regularly engages with guests Shifts may include morning, evenings, weekends and holidays as well as working outdoors Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies
Weekend availability Day shift Night shift Holidays Other Benefits:
Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) matching Employee discount Paid training
Chick-fil-A - Calallen 13701 Northwest Blvd, Corpus Christi, TX, 78410 Apply
This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.
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