Bartending, Beverages, Coaching, Communication Skills, Computer Skills, Customer Support/Service, Inventory Management, Leadership, Maintain Compliance, Mathematics, Multitasking, Operations Management, Order Delivery, Performance Analysis, Point of Sale (POS) Systems, Problem Solving Skills, Regulations, Resolve Customer Issues, Restaurant, Safety Compliance, Sanitation, Team Lead/Manager, Team Player, Time Management, Waitressing
LOCATION
Orange Beach, AL
POSTED
3 days ago
Key Responsibilities
Team Leadership & Supervision
Supervise, support, and motivate front-of-house staff including cashiers, servers, and bartenders
Assigns stations, and duties to ensure efficient service flow
Monitors staff performance and provide coaching, feedback, and training
Trains and schedules team members
Handle employee concerns and escalate issues when necessary
Performers duties of cashier, server, and bartender as needed
Guest Experience
Ensure all guests receive friendly, prompt, and attentive service
Resolve customer complaints quickly and professionally
Maintain a welcoming, family-oriented environment
Ensures staffing meets guest flow requirements
Operations Management
Oversees opening and closing procedures
Ensure cleanliness and organization of dining areas, bar, pool area and service stations
Monitor wait times and table turnover to maximize efficiency
Coordinate with kitchen staff to ensure timely and accurate order delivery
Cash Handling & Compliance
Supervise cashiers and oversee cash handling procedures
Ensure accuracy in transactions, register balancing, and end-of-shift reports
Enforce responsible alcohol service standards for bartenders
Ensure compliance with health, safety, and sanitation regulations
Inventory & Supplies
Monitor front-of-house supplies including the bar (menus, utensils, beverages, etc.)
Performs inventory, inventory control and ordering for front-of-house
Qualifications
Previous experience in a restaurant or hospitality leadership role preferred
Strong leadership and communication skills
Ability to multitask in a fast-paced environment
Strong POS system and computer skills
Able to work a flexible schedule
Excellent customer service and problem-solving abilities
Strong business math and cash handling skills
Availability to work evenings, weekends, and holidays
What We Offer
Competitive pay
Complete benefits program including medical, dental and vision insurance
401(k) plan with company match
Excellent PTO plan and 9 paid holidays
Opportunities for growth and advancement
Supportive, team-oriented work environment
EOE / AA / M / F / Veterans / Disabled / Drug-Free Workplace