Communication Skills, Customer Experience, Customer Support/Service, Leadership, Maintain Compliance, Microsoft Office, Performance Metrics, Policy Implementation, Reconciliation, Retail, Safety Compliance, Safety Standards, Sales, Staff Training, Team Lead/Manager
LOCATION
Denver, CO
POSTED
1 day ago
Seeking a results-driven Supervisor, Front of House to lead a team enhancing customer experience, ensuring safety, compliance, and operational excellence in cannabis retail stores.
Drive high customer service standards, staff training, and community engagement to foster repeat business.
Collaborate with management to meet sales, KPI, staffing, and cash reconciliation goals.
Supervise check-in/camera teams, maintain merchandise presentation, and uphold safety standards.
Implement policies, train staff in customer service, and support continuous development.
Assist with other operational duties, including inventory and outreach as needed.
Qualifications include 2+ years in customer service or retail leadership, proficiency in MS Office, strong communication, and team management skills. Must be 21+, pass background checks, and obtain necessary certifications. High school diploma required; bilingual skills and supervisory experience preferred.