Position Overview: We are seeking a proactive Floor Supervisor to manage daily operations at a well-known hi volume local restaurant during designated shifts at our establishment. This role is crucial for leading staff, ensuring operational efficiency, and delivering exceptional guest service.
Key Responsibilities:
- Operational Management: Oversee smooth operation during shifts, coordinating front and back of house seamlessly.
- Staff Supervision: Direct staff activities, manage break compliance, handle staffing levels to ensure customer satisfaction.
- Customer Service: Address customer service issues promptly, ensuring guest satisfaction and maintaining quality service standards.
- Compliance and Safety: Enforce adherence to sanitation and safety regulations, conducting regular checks for compliance.
- Financial Oversight: Manage cash operations and prepare reports on shift activities, highlighting any discrepancies.
Qualifications:
- Previous supervisory experience in the food and beverage industry, preferably in a fast-paced environment.
- Demonstrated leadership abilities with strong team motivation and management skills.
- Excellent customer service and communication skills, capable of resolving issues efficiently and maintaining high service standards.
- Knowledge of health and safety practices and food service regulations.
- Flexible availability, able to work nights, weekends, and holidays as needed.
- Proficiency in cash handling and using Point of Sale (POS) systems.
- Physical stamina for a full shift of standing, walking, and lifting moderate weights.
- Effective problem-solving skills, able to make quick decisions and adapt to changing situations.
- Positive attitude, capable of working well under pressure and with a diverse team.
- Ability to lift 40+lbs and work in a fast paced environment including exposure to kitchen heat,
- smoke, varying noise levels
Are you ready to bring your sizzling personality to the table? Join our BBQ crew at Bad To The Bone, where we know that our team is the backbone of our mouthwatering success. We're not just looking for experience, we're looking for go-getters ready to carve their own path and reach their full potential.
We're not afraid to throw some serious perks on the grill for our team members, including competitive pay, 401K, growth opportunities, and some of the juiciest benefits in the biz. And we're not just about the bottom line - we're all about building a fun and supportive community that brings out the best in everyone.
At Bad To The Bone, we'll spice up your skills and help you smoke the competition, all while having a blast with your BBQ family. So if you're ready to fire up your passion, check out our available positions below and let's get cooking!