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Front of House Manager

Palm Palm

Pittsburgh, PA

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JOB DETAILS
SKILLS
Bartending, Coaching, Dental Insurance, English Language, Food Services, Health Insurance, Hospitality Construction, Leadership, Maintain Compliance, Multilingual, Onboarding, Operations, Organizational Skills, People Management, Point of Sale (POS) Systems, Problem Solving Skills, Regulations, Restaurant, Safety Compliance, Spanish Language, Staff Development, Team Building, Team Player, Time Management, Vision Plan
LOCATION
Pittsburgh, PA
POSTED
30+ days ago
Benefits:
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Vision insurance

Front of House Manager 

Pittsburgh, PA 

Compensation: Competitive salary 


Perks: Health insurance, meal discounts, paid time off, leadership training


About Us:


At Palm Palm, we’re all about bold flavors, vibrant energy, and exceptional hospitality. Our small plates concept thrives on speed, teamwork, and creating unforgettable dining experiences. If you love a fast-paced, guest-focused environment and enjoy leading from the floor, we want to meet you.


Position Summary:


The Front of House Manager is a key part of our leadership team, responsible for creating a seamless guest experience and supporting the day-to-day operations of the dining room and bar. You’ll coach and lead the FOH staff, handle real-time problem-solving, and help maintain the high standards that make our restaurant stand out.


What You’ll Do:



  • Oversee daily FOH operations, ensuring top-notch service during high-volume shifts
  • Lead, train, and schedule hosts, servers, bartenders, and support staff
  • Manage floor presence and act as a service leader during peak hours
  • Resolve guest concerns with professionalism and urgency
  • Maintain a clean, organized, and hospitable environment
  • Work closely with the General Manager and Kitchen Manager for smooth shift coordination
  • Assist with hiring, onboarding, and ongoing staff development
  • Ensure compliance with health and safety regulations
  • Monitor FOH inventory (supplies, service tools, bar stock, etc.)
  • Track guest feedback and contribute ideas for service improvements

What We’re Looking For:



  • 2+ years of FOH management or supervisory experience in a high-volume restaurant
  • Exceptional communication and leadership skills
  • A hands-on, floor-focused leadership style
  • Strong organizational and time management abilities
  • Comfortable working in a fast-paced, high-energy environment
  • Proficiency in POS systems and basic restaurant reporting
  • Passion for hospitality and team building




Bonus Points If You Have:



  • Experience with small plates or shared dining concepts
  • Bar management or wine knowledge
  • Bilingual (English/Spanish) a plus




To Apply:


Send us your resume and a quick note about why you thrive in fast-paced restaurant settings. We’re excited to meet leaders who love people, food, and service as much as we do.




About the Company

P

Palm Palm