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Front of House Manager

TopGolf

Knoxville, TN

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JOB DETAILS
SKILLS
Affirmative Action, Coaching, Communication Skills, Course Coordination, Diversity, Federal Government, Genetics, High School Diploma, Human Resources, Legal, Operations Processes, Organizational Skills, Performance Management, Performance Metrics, Restaurant, Revenue Growth, Safety Standards, Sports, Team Lead/Manager, Time Management
LOCATION
Knoxville, TN
POSTED
3 days ago
How You'll Do It* Supervise the team in providing best-in-class service on a daily basis* Coach and develop the team and drive Associate engagement* Uphold operating procedures and service and safety standards, especially Guest Satisfaction* Ensure all Guest areas are staffed and functioning efficiently* Delegate tasks* Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring* Focus on business metrics to drive performance* Maximize profit and revenue* Perform other operational duties as assigned by your managerWhat We're Looking For* 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment* High school diploma or equivalent* Excellent communication, time management and organization skills* Ability to work on a team* Energy and enthusiasm* A high level of self-awareness, receptivity to change and integrity* Ability to work in extreme weather conditions for extended periods of time* Availability to work varied shifts, including evenings, weekends and holidays* Ability to stand and walk for long periods of time including maneuvering up and down stairs* Ability to obtain required licenses and certifications for your locationBENEFITSFree Play & 1/2 price food! Health, dental, vision, 401(k) playmaker match, free mental well-being platform - and that's just for starters for those who qualify. View playmaker benefits here.ADAThe above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.EEO StatementTopgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

About the Company

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TopGolf