Front of House Manager

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Chick-fil-A Careers Viewmont Front of House Manager

Front of House Manager Share Apply

Full-time Starting at $18.00 per hour

Position: Front of House Manager Type: Full-time Pay Rate: $18/hr.

Job Description: As a Front of House Manager at Chick-fil-A, you will embody our core values and Chick-fil-A culture, demonstrating a servants heart and a passion for serving others. You will play a crucial role in supporting senior leadership with daily operations and ensuring that team members adhere to our standards of Operational Excellence and our Recipe for Service. Your primary focus will be on ensuring the restaurant operates smoothly and effectively while also coaching and developing team members.

Key Responsibilities:

• Operational Excellence: Participate actively in daily operations in a high-volume, fast-paced environment. Ensure that the restaurant runs efficiently by managing front-of-house activities and overseeing team performance.
• Guest Service: Provide immediate and respectful responses to guests needs, maintaining a high level of customer service throughout your shift.
• Team Leadership: Assist in training new hires, set the tone for each shift, and serve as a role model for the team. Lead by example to inspire and guide team members.
• Shift Management: Open and/or close the restaurant, lead shifts, and act as a key holder. Count drawers and finalize the days transactions.
• Communication: Maintain excellent communication skills, both written and spoken, to ensure clear and effective interaction with guests and team members.

Qualifications and Requirements:

• Positive Attitude: Consistently smile, create and maintain eye contact, and speak enthusiastically.
• Guest Relations: Make emotional connections with guests to enhance their experience.
• Reliability: Possess reliable transportation and the ability to work in a fast-paced environment.
• People Skills: Demonstrate strong people skills and a desire to serve team members while managing behavioral and performance issues effectively.
• Team Collaboration: Work well in a team environment with shared ownership and responsibility.
• Experience: Prior experience as a Front of House Manager, crew lead, supervisor, team lead, restaurant manager, or assistant manager is preferred but not required.

Benefits:

• Enjoy a fun work environment where you can positively influence others.
• Benefit from flexible scheduling (and be closed on Sundays).
• Learn from experienced operators and restaurant leaders.
• Receive intentional growth and development opportunities to help achieve your professional goals.
• Access scholarship opportunities and competitive pay.

At Chick-fil-A, we are dedicated to serving high-quality food made from fresh, simple ingredients. Since our founding, we have upheld a commitment to excellence in every aspect of our operation. We foster a positive culture and atmosphere and are seeking driven individuals to join our team.

Work schedule Weekend availability Monday to Friday Day shift Night shift Supplemental pay Bonus pay Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) 401(k) matching Referral program Employee discount Paid training

Chick-fil-A - Viewmont 1239 2nd St NE, Hickory, NC, 28601

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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operators restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

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