We are looking for a FOH Manager who is:
Organized, dependable and punctual
Interested in the food we make and how we make it
Experienced leading in bakeries, restaurants, cafes and/or other customer service roles and POS systems
A team player who leads by example
Available full time
A proactive problem solver
A skilled communicator with staff and customers
General Responsibilities
Team & Staff Management Onboard new employees, manage schedules, cover shifts as needed, delegate cleaning tasks, and keep staff informed of changes and announcements.
Daily Operations & Floor Oversight Monitor orders throughout the day for accuracy, ensure the front-of-house is presentable, food is stocked and neat, and refrigerated items are fresh and in date. Communicate with kitchen managers.
Cash Handling & Banking Conduct weekly bank deposits, manage petty cash for registers, and maintain accurate cash drawer counts.
Tip Reporting & Payroll Support Calculate tip shares between FOH and BOH staff, and report totals to ownership for payroll. Input payroll shift adjustments.
Supplies & Vendor Coordination Monitor and reorder weekly supplies (coffee, office, paper/packaging), manage relationships with key vendors, and coordinate orders as needed.
Holiday & Seasonal Planning Coordinate special menus, pre-order tracking, packaging, staffing, and communications (website, voicemail, signage) for all major holidays and seasonal events.