Front of House Leader

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable to Operating Standards. A Team Leader’s three core attributes are Character, Business Knowledge, and Influence:

Character: Integrity in decision making; Drive and motivation for personal growth

Business Knowledge: Excels in problem identification and solving

Influence: Genuine care for others; Teamwork centric

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Employee meals provided with every shift
• Community outreach opportunities
• Team outings and in-store celebrations
• Yearly evaluations and leadership development opportunities
• Medical, visions, and dental healthcare
• 401k with up to 3% matching
• Paid time off

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Assist in opening and closing
• Cash Management
• Excellent communication skills, both written and spoken
• Participate in yearly and quarterly business goals and operational planning

Qualifications and Requirements:

• Maintaining a positive attitude
• Giving your best consistently
• Excitement to engage in development opportunities
• Showing grace to your team and our guests, while making meaningful connections
• Desire to serve and help others
• Reliable transportation
• Ability to work in a fast-paced environment and multitask when needed
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Prior experience working in a team environment and sharing ownership of shift responsibilities
• At least one year experience of equivalent leadership roles

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Our Chick-fil-A restaurant is locally owned and operated by Casey Hartley, an independent, franchised Operator who invests in the future of our Team Members and gives back to our community.

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