Front of House Hospitality & Drive-Thru Team Member

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

As an FOH Team Member, you will welcome & greet all guests (drive thru, mobile, delivery partners and dine-in customers), take and prepare customer orders at either the front

counter or drive-thru, maintain cleanliness of the counter, dining room, and restrooms. You are expected to observe health and sanitation guidelines, and ensure each guest leaves feeling well cared for.

We are looking for friendly, enthusiastic people who enjoy serving each other and customers. We will teach you everything else you need to know!

Successful Team Members will conduct themselves with a positive attitude and character of integrity demonstrating exceptional customer service with a smile to every guest who visits our

restaurant.

Team members must be available a variety of weekdays and on both Friday and Saturday. We are looking for hard-working, team-oriented, friendly and honest people.

Perks of being a Chick-fil-A Team Member include flexible hours, competitive pay, on-shift meal benefits and a positive atmosphere!

Position Type:

• Part-time

Our Benefits Include:

• A professional work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• Closed Sunday

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak in a friendly tone
• Make Connections with and show care for our guests
• Honor and encourage others to follow the guidelines and values of the restaurant
• Multitask quickly, yet thoroughly and work well under pressure
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on your feet for several hours at a time
• Work in outside operations in the drive thru and deliver meals outside to curbside spots
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistent and reliable
• Cheerful and positive attitude
• Love serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Work well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 20lbs on a regular basis
• Have the ability to stand for long periods of time
• Have the ability to read, write and possess basic math skills
• Be willing and able to use technology, online training programs, communications apps and information systems
• Have the ability to work with money (count and make change)
• Must be legally eligible to work in the united states.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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