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Front-of-House (FOH) Manager - Wrangler Kitchen

Odessa College

Odessa, TX

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JOB DETAILS
SKILLS
Best Practices, Catering Services, Communication Skills, Cook Dishes, Customer Service Systems, Customer Support/Service, Equipment Maintenance/Repair, Espresso Making, Food Safety, High School Diploma, High Tech Industry, Identify Issues, Industry Standards, Interpersonal Skills, Leadership, Maintain Compliance, Maintenance Services, Mentoring, Music, Operational Improvement, Operations Management, Organizational Skills, Point of Sale (POS) Systems, Regulations, Restaurant, Safety/Work Safety, Sanitation, Team Player, Time Management, Training/Teaching
LOCATION
Odessa, TX
POSTED
9 days ago
Position DetailsPosition InformationWorking Title Front-of-House (FOH) Manager - Wrangler Kitchen Position Status Part Time Department President General SummaryThe Front-of-House (FOH) Manager oversees all dining room operations for the student-run restaurant within the Culinary Arts program, Wrangler Kitchen. The FOH Manager ensures high standards of service, hospitality, and professionalism while maintaining a safe, welcoming, and well-organized front-of-house environment. This position blends operational management with mentorship, supporting students.Specific Position Duties* Supervise, train, and mentor students in front-of-house roles including host, server, bussing, and barista.* Reinforce classroom instruction by teaching best practices in customer service, POS systems, dining etiquette, and hospitality management.* Collaborate with culinary faculty to align FOH operations with instructional goals and student learning outcomes.* Provide students and part time employees with timely, constructive feedback to improve communication, professionalism, and teamwork.* Oversee all FOH restaurant operations including reservations, table settings, guest flow, and coordination with kitchen staff.* Ensure consistent, high-quality guest experiences aligned with industry standards and institutional expectations.* Manage dining room setup, cleanliness, and ambiance, including decor, lighting, and music.* Troubleshoot service issues in real-time and de-escalate guest concerns professionally* Work closely with the Executive Chef and back-of-house team to ensure smooth kitchen to-table coordination.* Communicate daily service plans, menu details, and any special instructions to the FOH student team.* Assist in planning and executing special events, private functions, or catering services as needed.* Participate in department meetings and contribute to ongoing improvement of restaurant operations.* Ensure adherence to all relevant health and safety regulations, including local health codes and institutional policies.* Monitor and support students in applying food safety and sanitation protocols.* Maintain FOH equipment and coordinate maintenance or repairs as needed.Minimum Qualifications* GED or High School diploma* Strong interpersonal, communication, and customer service skills.* Ability to mentor and lead students in a fast-paced, dynamic environment.* Working knowledge of POS systems, reservation software, and industry-standard service procedures.Preferred Qualifications* Associate degree in Hospitality Management, Culinary Arts, or a related field (or equivalent experience).Reporting Relationship Work HoursPosting Detail InformationPosting Number A01921P Job Open Date Special Instructions Summary Quick Link for Internal Postings QuestionsRequired fields are indicated with an asterisk (*).Documents Needed to ApplyRequired Documents* Resume* TranscriptsOptional Documents

About the Company

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Odessa College